IE 11 problem.

Discussion in 'Windows 7 Help and Support' started by eskimoshoog, Feb 22, 2015.

  1. eskimoshoog

    eskimoshoog Active Member

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    Hi all,
    Just recently my IE11 browser will not allow me to open multiple pages.
    When I try the following error splashes up and will not go away no matter how many times I click close or search the web for a solution.

    Here is the error report:


    Problem Event Name: BEX

    Application Name: IEXPLORE.EXE

    Application Version: 11.0.9600.17631

    Application Timestamp: 54b31a70

    Fault Module Name: IPSEng32.dll

    Fault Module Version: 14.2.1.9

    Fault Module Timestamp: 54c8223b

    Exception Offset: 000c61e2

    Exception Code: c0000417

    Exception Data: 00000000

    OS Version: 6.1.7601.2.1.0.768.3

    Locale ID: 3081

    Additional Information 1: 5d6e

    Additional Information 2: 5d6ef9135253aecf38a5211f52813d05

    Additional Information 3: 0d78

    Additional Information 4: 0d78b5f7b5aa516f13d946df3667918d


    I do prefer IE11 and understand I can easily move over to Chrome, Firefox etc.
    Any suggestions?
    Thanks in advance.
     
  2. bassfisher6522

    bassfisher6522 Essential Member

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    Have you tried resetting IE to default settings?
     
  3. Trouble

    Trouble Noob Whisperer

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    There is some information out there currently regarding that particular DLL and some problems from an IE Update (recent update) and security suite products, particularly Symantec / Norton.
    Do you have that installed currently?
    If so perhaps consider uninstalling it and see if the problem disappears.
    Apparently you can then re-install Norton and the problem does not seem to reoccur.
     
  4. eskimoshoog

    eskimoshoog Active Member

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    Thankyou both for your responses,
    Yes bassfisher6522, I did initially refresh my IE settings, I should have mentioned this sorry.
    But still this pesky fault continued.
    Trouble, I have Nortons Internet Security and would have done what you suggest but as it stands now I do not have error messages occurring at all, for the last 4 days it has been playing up and now today has again settled down allowing me again to open multiple pages without an issue.
    So it seems to have resolved itself,
    If I have another issue I will do what you have suggested.
    Again, thankyou both.
    Cheers.
     
  5. whs

    whs Extraordinary Member

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    Fault Module Name: IPSEng32.dll seems to be your problem. I would run a sfc /scannow in elevated command prompt. And if that does not help, a startup/repair.
     
  6. Pauli

    Pauli Extraordinary Member
    Premium Supporter

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    Dear eskimo, quite often these problems are due to updates. Since we have so many of them with different programs, they may collide. Some programs collide more often than others.

    A few days of patience is recommended, before taking the jump off the cliff. Not trying to be smart, like agent 86,

     
  7. MFPTech

    MFPTech Active Member

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    Is there any internet browser at the moment that interact with humans please?
     

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