yonetmen

New Member
Joined
Aug 9, 2009
Messages
2
Hi everybody,

I installed Windows 7 x64 Enterprise edition yesterday and I got different errors at least 100 times. I'm getting errors of "Windows Live Messenger", Sidebar and mostly "Internet Explorer 8" Here are some reports from Event Viewer. Any help is appreciated.
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Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bca42
Faulting module name: mshtml.dll, version: 8.0.7600.16385, time stamp: 0x4a5bdfcd
Exception code: 0xc0000005
Fault offset: 0x00000000001333a2
Faulting process id: 0x1ec
Faulting application start time: 0x01ca194f8a6f3880
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\System32\mshtml.dll
Report Id: c82a0ba0-8542-11de-b652-00248c58a11f

Faulting application name: msnmsgr.exe, version: 14.0.8064.206, time stamp: 0x498cf586
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b
Exception code: 0xc0000005
Fault offset: 0x00032f15
Faulting process id: 0x2f8
Faulting application start time: 0x01ca18662cb8ecc0
Faulting application path: C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 8f7c4780-8459-11de-a691-00248c58a11f

Faulting application name: sidebar.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9e1
Faulting module name: mshtml.dll, version: 8.0.7600.16385, time stamp: 0x4a5bdfcd
Exception code: 0xc0000005
Fault offset: 0x00000000001333a2
Faulting process id: 0x95c
Faulting application start time: 0x01ca1949cb6fa8c0
Faulting application path: C:\Program Files\Windows Sidebar\sidebar.exe
Faulting module path: C:\Windows\System32\mshtml.dll
Report Id: dd138000-8542-11de-b652-00248c58a11f

My conf:
AMD Phenom II X4 940
ATI Radeon HD4890
M3N78-EM
8GB RAM
500GB SATA
 


Solution
It seems like you are encountering multiple errors after installing Windows 7 x64 Enterprise edition. The errors mentioned involve "Windows Live Messenger," Sidebar, and "Internet Explorer 8" based on the Event Viewer reports you provided. Here are the details from the Event Viewer reports you shared: 1. Internet Explorer 8 Error: - Application Name: iexplore.exe - Version: 8.0.7600.16385 - Faulting Module Name: mshtml.dll - Version: 8.0.7600.16385 - Exception Code: 0xc0000005 - Fault Offset: 0x00000000001333a2 - Application Path: C:\Program Files\Internet Explorer\iexplore.exe - Module Path: C:\Windows\System32\mshtml.dll - Report Id:...
It seems like you are encountering multiple errors after installing Windows 7 x64 Enterprise edition. The errors mentioned involve "Windows Live Messenger," Sidebar, and "Internet Explorer 8" based on the Event Viewer reports you provided. Here are the details from the Event Viewer reports you shared: 1. Internet Explorer 8 Error: - Application Name: iexplore.exe - Version: 8.0.7600.16385 - Faulting Module Name: mshtml.dll - Version: 8.0.7600.16385 - Exception Code: 0xc0000005 - Fault Offset: 0x00000000001333a2 - Application Path: C:\Program Files\Internet Explorer\iexplore.exe - Module Path: C:\Windows\System32\mshtml.dll - Report Id: c82a0ba0-8542-11de-b652-00248c58a11f 2. Windows Live Messenger Error: - Application Name: msnmsgr.exe - Version: 14.0.8064.206 - Faulting Module Name: ntdll.dll - Version: 6.1.7600.16385 - Exception Code: 0xc0000005 - Fault Offset: 0x00032f15 - Application Path: C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe - Module Path: C:\Windows\SysWOW64\ntdll.dll - Report Id: 8f7c4780-8459-11de-a691-00248c58a11f 3. Windows Sidebar Error: - Application Name: sidebar.exe - Version: 6.1.7600.16385 - Faulting Module Name: mshtml.dll - Version: 8.0.7600.16385 - Exception Code: 0xc0000005 - Fault Offset: 0x00000000001333a2 - Application Path: C:\Program Files\Windows Sidebar\sidebar.exe - Module Path: C:\Windows\System32\mshtml.dll - Report Id: dd138000-8542-11de-b652-00248c58a11f Given these errors and the hardware configuration you provided, here are some potential actions to consider for troubleshooting: 1. Update Drivers: Ensure that all your drivers, especially for your GPU (ATI Radeon HD4890), are up to date. Outdated drivers can cause stability issues. 2. Check for Updates: Make sure you have all the latest Windows updates installed to patch any known issues. 3. Run System File Checker (SFC) and CHKDSK: Running SFC can help repair corrupted system files, while CHKDSK can fix any potential disk errors. 4. Disable Add-ons: In Internet Explorer, try disabling any unnecessary add-ons that might be causing conflicts. 5. Test in Safe Mode: Boot Windows in Safe Mode to see if the issues persist. This can help identify if a third-party program is causing the problems. 6. Check for Malware: Run a thorough scan for malware and viruses on your system. Malware can sometimes cause such errors. 7. Consider Application Compatibility: Some older applications may not be fully compatible with Windows 7. Checking for compatibility modes or updates from the software vendor could help. Please try these steps and see if they help resolve the errors you are experiencing. If the issues persist, further investigation may be required to pinpoint the exact cause of these errors.
 


Solution
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