I think this thread title might describe my problem, but I'm not sure. I have an Acer Aspire One (532h-2588) netbook that I purchased in 2010. I want to update it to Windows 10. The GWX utility (system tray icon) says the netbook is compatible. When I try to update or just download Win 10 using this utility, it hangs on "Starting Download." When I clicked on the link that pops up in the bottom right hand corner of this forum and click on the update button, the diagnostic says that my display is not compatible and to contact the manufacturer. What do you think, is my netbook compatible or not? If yes, how should I do the update?