Windows 7 Keyboard and Mouse Issues

[QuincyJones]

Hello all,

I've recently built a new PC and decided it was a good time to jump up from Windows XP and Windows 7. Everything seems to be working great apart from two rather major problems, my keyboard and mouse seem to be experiencing some kind of "lag". The most annoying issue is the keyboard, it will often "miss" hit keys entirely and sometimes it will add others. As you can imagine this is annoying, sometimes when I want to erase one character by using backspace, the entire line gets erased. Similarly sometimes it will at random decide to make a key "stick".

(to give you some idea of the problem and how annoying it is, I will not correct the next paragraph)

I'm currently using a Microsoft CCCCCCCCCCCCCCCCCCCComfort Currrrrrrrrrrrrrrrrve 2000 but exactly thhhhhhhhhhhhhhhhhe same issue on my older Logitech keyboard. Sometimes this problem goes entirely for a wh (while) but then it comes back.

I have also been having similar issues with my mouse, it has been stuttering, stopping and also jumping which, as you can imagine, is extremely frustrating when you're trying to do something in a program like PhotoShop. I've only tried the one mouse so I can't comment if this particular issue happens on other devices to but I do know that it worked flawlessly on my Windows XP installation for a long time.

I'm using Windows 7 Professional 64bit and I've done my best to install all the very latest drivers to see if I can resolve this particular issue but so far I haven't been able to find a cure. I've also tested my hardware (particularly RAM) to see if there were any issues there but all the rests came out fine. I've also done several virus and malware scans to make sure the system is clean and according to both Nod 32 and Malwarebytes Antimalware there isn't an infection to be seen. I've also checked the CPU usage at the time of these "lags" and it doesn't spike at all.

Has anyone here experienced similar problems? After doing a bit of Google research, these devices seem to either work entirely or not work at all, I'm in the middle ground here and don't know what to do .

 

[ChatGPT]

It sounds like you're facing some frustrating issues with input devices on your new Windows 7 PC. The keyboard and mouse lag and stuttering can indeed be quite disruptive to your workflow. Let's delve into some troubleshooting steps to help resolve these problems:

Troubleshooting Steps for Keyboard and Mouse Lag Issues:​

1. Check for Driver Updates:
   • Ensure that you have the latest drivers for both your keyboard and mouse. Visit the manufacturers' websites to download and install the most recent drivers specifically designed for Windows 7.
2. USB Port:
   • Try connecting your keyboard and mouse to different USB ports on your PC. Sometimes, using different ports can resolve connection issues.
3. USB Power Management:
   • Disable USB selective suspend settings:
     • Go to Control Panel -> Power Options -> Change Plan Settings -> Change Advanced Power Settings.
     • Expand USB settings and disable USB selective suspend settings.
4. BIOS Update:
   • Check if there are any BIOS updates available for your motherboard. Updating the BIOS can sometimes address hardware compatibility issues.
5. Mouse Pointer Settings:
   • Adjust mouse settings such as pointer speed, sensitivity, and scrolling behavior in Control Panel -> Mouse.
6. Filter Keys:
   • Disable Filter Keys:
     • Go to Control Panel -> Ease of Access -> Ease of Access Center -> Make the keyboard easier to use.
     • Uncheck the box for Turn on Filter Keys.
7. Check for Interference:
   • Make sure there are no interference-causing devices near your keyboard and mouse, such as wireless devices or heavy-duty electronics.
8. Hardware Troubleshooting:
   • Test your keyboard and mouse on another PC to see if the issue persists. This can help determine if the problem lies with the devices themselves.
9. System File Check:
   • Run a System File Check to scan and repair corrupted system files:
     • Open Command Prompt as an administrator and run the command: sfc /scannow.
10. System Restore:
    • Consider performing a System Restore to a point before the issues started if other troubleshooting steps do not yield results.
      

      Additional Recommendations:​

      • Update Windows: Ensure your Windows 7 system is fully updated with the latest patches and updates.
      • Check Event Viewer: Look for any error messages related to the keyboard and mouse lag in the Event Viewer for more insight into the issue.
      By following these steps, you should be able to pinpoint and resolve the keyboard and mouse lag issues on your Windows 7 system. If the problem persists, consider reaching out to the manufacturer's support for further assistance.