Windows 8 Laptop Shutting down automatically while watching 720p Videos (NO BSOD)

jenil

New Member
Joined
Jul 18, 2013
Messages
14
Hey all,

I am having a problem in my lenovo z560 laptop where whenevr i play 720p videos, the laptop automatically shuts itself down after a few minutes..
At first i thot it was just that one video file, but soon i realised that it was all 720p video files, but normal HDTV files work great.

So i came to the conclusion that mayb the fan was getting overheated and hence the laptop shuts down..
But after a quick google search, i realised i should see the system event log where i found this

Link Removed

Can anyone please tell me what it means and how i can solve it?
I am incerasingly getting frustrated with my laptop shutting down while im watching movies or serials.

Thanking you all in advance,
Jenil
 

Solution
Get a can or 2 or compressed air and blow out all your vents and ports of the laptop and then get a chill pad or laptop cooler for the laptop. I blow my laptop out at least once a month.

davehc

Essential Member
Premium Supporter
Joined
May 1, 2008
Messages
5,554
There is no way to change the graphics chip, so we can discard that as a possible idea.
I was going to take a couple of snips of the inside of the laptop, but I found this page, which covers about everything we have discussed in this thread.

Y560 overheating and shutting down - Lenovo Community

Frankly, sorry pour cold water on the subject, but I am thinking that your only alternative is, as in my first post, use it as a typewriter and buy a better laptop.
One thing I don't understand, however, is why you should get a temporary improvement and it then deteriorates again. The thermal paste would have been just a thin smear. Sorry if I talk down to you, but you did, of course, apply it between the CPU and its mounting base? My suspicions were aroused by your wording: " applied it to the gpu and processor "

Other than these ideas, I have run out of any further suggestions - sorry.
 

jenil

New Member
Joined
Jul 18, 2013
Messages
14
There is no way to change the graphics chip, so we can discard that as a possible idea.
I was going to take a couple of snips of the inside of the laptop, but I found this page, which covers about everything we have discussed in this thread.

Y560 overheating and shutting down - Lenovo Community

Frankly, sorry pour cold water on the subject, but I am thinking that your only alternative is, as in my first post, use it as a typewriter and buy a better laptop.
One thing I don't understand, however, is why you should get a temporary improvement and it then deteriorates again. The thermal paste would have been just a thin smear. Sorry if I talk down to you, but you did, of course, apply it between the CPU and its mounting base? My suspicions were aroused by your wording: " applied it to the gpu and processor "

Other than these ideas, I have run out of any further suggestions - sorry.

Yeah i watched a video on how to do it first and then only i applied it....
And even i am wondering y would i get better results and then it deteriorates....
Itz just frustrating....

And i'm pretty sure i wont b able to buy a laptop as of now, caz just recently a month ago, i bought a new phone (where I live, there are no carrier contracts, so haf to pay the price upfront) and rite nw i will haf to use this laptop for atleast another 6 mnths...

Edit: I did everything exactly like it was shown in that post...
Its a shame my problem wasnt solved...
Can windows 8 be a possible reason for it?
considering lenovo discontinued support for windows 8 for z560?
However that been said, i do know a frnd of mine whi has win 8 on a z560 and works perfectly, though the only diff bet his system and my system is that his is i5 and 1 gb graphics card, while mine is i3 and 512mb graphics card...
 

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usasma

Fantastic Member
Microsoft Community Contributor
Joined
Mar 22, 2010
Messages
3,046
If you are able to change the thermal paste on the GPU in a laptop, you have enough skill to troubleshoot this yourself.
Don't let him charge you for it.
 

jenil

New Member
Joined
Jul 18, 2013
Messages
14
If you are able to change the thermal paste on the GPU in a laptop, you have enough skill to troubleshoot this yourself.
Don't let him charge you for it.

well i gave up! sent the laptop in lenovo for diagnostics and repairs...
Lets see wat they come up with...
Will keep u ppl posted as soon as i know anything....
 

jenil

New Member
Joined
Jul 18, 2013
Messages
14
So had a chat with lenovo people...
They seem to think that mayb the speakers are the ones causing the problems..
D thing is i recently broke down the left hinge of the laptop and had given it for repairs..
Also my speakers were fried since the past two months...
So i askd them to replace the hinge and the speakers as well so that it would be done with..

Wat i failed to mention here was that this problem started occuring as soon as i gt the laptop repaired and new hinges n speakers fit...
Caz i thot there would b no connection between the two events..
They said they would test it 2mrow after removing the speakers and see if the problem exists...
If it exists then they said it would b a graphics chip problem which they are afraid has no solution...

Can any1 tell me if such a problem can occur due to change in hardware?
Or is it crazy to think my laptop is rejecting the new speakers like a bad organ transplant...
 

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