I know this makes no sense whatsoever - but here goes.
I'm sure the microsoft act. pw is valid - whenever i go to a microsoft act. sign in box, it worksHere's what doesn't make any sense: I'm supposed to already have an account. whenever i open the win 10 start menu and click on "mail", i get a big blue dialog box with the word "mail" in the upper left and the word "accounts" in the center. under this it says
+ add account. my only option is to click "add account" which opens a new screen - "choose an account" with several options ( microsoft account, outlook.com, exchange, google, etc etc). I want to access my microsoft act. to read my mail so I click on the icon for that. the next screen asks me "pls reenter your PW. i do so (same pw i used to access this comm. site ) and click
"sign in". the next screen is always the "something went wrong" screen with the error code
0x801901f4 error code . i searched this error code pulled up a few hits but still wasn't able to
resolve this issue. i don't know if this is a pw issue, corrupt file or what - however i can go to a microsoft act. sign in screen, enter my credentials and i can access my ms act.
to put it another way - how should i access my mail account - it's obviously not thru the start menu.
any help GREATLY app