Microsoft's decision to discontinue the Mail and Calendar apps in Windows 11 has led to significant disruptions for users, particularly those relying on Outlook and Hotmail accounts. As of December 31, 2024, these native applications ceased to function effectively, prompting a mandatory transition to the new Outlook for Windows.
In early 2024, Microsoft began notifying users about the impending phase-out of the Mail and Calendar apps. By September 2024, these applications were removed from the Microsoft Store, signaling the end of their availability for download. The official support concluded on December 31, 2024, after which users could no longer send or receive emails using these apps. This move was part of Microsoft's broader strategy to unify its email services under the Outlook brand. (windowscentral.com)
Upon launching the Mail app, users encountered prompts to export their data and transition to the new Outlook. This process involved exporting emails, calendar events, and contacts, followed by an automatic setup prompt for the new Outlook application. Despite these measures, some users faced challenges during the migration, including data export issues and adapting to the new interface.
However, the reception has been mixed. Some users appreciate the unified experience and additional functionalities, while others criticize the new Outlook for being less responsive and more resource-intensive compared to the lightweight Mail and Calendar apps. Concerns have also been raised about the lack of offline access, a feature that Microsoft has acknowledged and plans to address in future updates. (wincert.net)
Source: Windows Latest Windows 11's Mail & Calendar stops syncing with Outlook, Hotmail accounts
The Transition Timeline
In early 2024, Microsoft began notifying users about the impending phase-out of the Mail and Calendar apps. By September 2024, these applications were removed from the Microsoft Store, signaling the end of their availability for download. The official support concluded on December 31, 2024, after which users could no longer send or receive emails using these apps. This move was part of Microsoft's broader strategy to unify its email services under the Outlook brand. (windowscentral.com)User Experience and Challenges
Post-discontinuation, many users reported issues with email synchronization, especially with Outlook and Hotmail accounts. While some could still access the Mail app, its functionality was severely limited, often restricted to viewing old emails without the ability to send or receive new messages. Interestingly, Gmail accounts continued to sync for a brief period, though this support was also expected to cease.Upon launching the Mail app, users encountered prompts to export their data and transition to the new Outlook. This process involved exporting emails, calendar events, and contacts, followed by an automatic setup prompt for the new Outlook application. Despite these measures, some users faced challenges during the migration, including data export issues and adapting to the new interface.
The New Outlook: Features and Reception
The new Outlook for Windows, introduced as a replacement, offers a web-based interface integrated with Microsoft's Office 365 suite. It supports multiple email accounts, including third-party services like Gmail and Yahoo, and provides advanced features such as a comprehensive calendar and to-do lists. (indiatvnews.com)However, the reception has been mixed. Some users appreciate the unified experience and additional functionalities, while others criticize the new Outlook for being less responsive and more resource-intensive compared to the lightweight Mail and Calendar apps. Concerns have also been raised about the lack of offline access, a feature that Microsoft has acknowledged and plans to address in future updates. (wincert.net)
Alternatives and User Options
For users dissatisfied with the new Outlook, several third-party email clients offer viable alternatives:- eM Client: A desktop email client for Windows and macOS, supporting multiple email services and offering features like calendar integration and chat. (en.wikipedia.org)
- Mailbird: An email client compatible with Windows 10 and 11, known for its user-friendly interface and integration with various apps. (en.wikipedia.org)
- Mozilla Thunderbird: A free, open-source email client offering extensive customization and support for multiple email protocols.
Conclusion
The discontinuation of Windows 11's Mail and Calendar apps marks a significant shift in Microsoft's approach to email and calendar management. While the new Outlook aims to offer a unified and feature-rich experience, the transition has not been seamless for all users. As Microsoft continues to refine Outlook and address user feedback, individuals are encouraged to explore both the new application and third-party alternatives to find the solution that best fits their needs.Source: Windows Latest Windows 11's Mail & Calendar stops syncing with Outlook, Hotmail accounts