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Microsoft's decision to discontinue the Mail and Calendar apps in Windows 11 has led to significant disruptions for users, particularly those relying on Outlook and Hotmail accounts. As of December 31, 2024, these native applications ceased to function effectively, prompting a mandatory transition to the new Outlook for Windows.

Microsoft Outlook logo prominently displayed with a blue abstract background and smaller app icons.
The Transition Timeline​

In early 2024, Microsoft began notifying users about the impending phase-out of the Mail and Calendar apps. By September 2024, these applications were removed from the Microsoft Store, signaling the end of their availability for download. The official support concluded on December 31, 2024, after which users could no longer send or receive emails using these apps. This move was part of Microsoft's broader strategy to unify its email services under the Outlook brand. (windowscentral.com)

User Experience and Challenges​

Post-discontinuation, many users reported issues with email synchronization, especially with Outlook and Hotmail accounts. While some could still access the Mail app, its functionality was severely limited, often restricted to viewing old emails without the ability to send or receive new messages. Interestingly, Gmail accounts continued to sync for a brief period, though this support was also expected to cease.
Upon launching the Mail app, users encountered prompts to export their data and transition to the new Outlook. This process involved exporting emails, calendar events, and contacts, followed by an automatic setup prompt for the new Outlook application. Despite these measures, some users faced challenges during the migration, including data export issues and adapting to the new interface.

The New Outlook: Features and Reception​

The new Outlook for Windows, introduced as a replacement, offers a web-based interface integrated with Microsoft's Office 365 suite. It supports multiple email accounts, including third-party services like Gmail and Yahoo, and provides advanced features such as a comprehensive calendar and to-do lists. (indiatvnews.com)
However, the reception has been mixed. Some users appreciate the unified experience and additional functionalities, while others criticize the new Outlook for being less responsive and more resource-intensive compared to the lightweight Mail and Calendar apps. Concerns have also been raised about the lack of offline access, a feature that Microsoft has acknowledged and plans to address in future updates. (wincert.net)

Alternatives and User Options​

For users dissatisfied with the new Outlook, several third-party email clients offer viable alternatives:
  • eM Client: A desktop email client for Windows and macOS, supporting multiple email services and offering features like calendar integration and chat. (en.wikipedia.org)
  • Mailbird: An email client compatible with Windows 10 and 11, known for its user-friendly interface and integration with various apps. (en.wikipedia.org)
  • Mozilla Thunderbird: A free, open-source email client offering extensive customization and support for multiple email protocols.
These alternatives provide diverse features catering to different user preferences, from simplicity and speed to advanced customization and integration capabilities.

Conclusion​

The discontinuation of Windows 11's Mail and Calendar apps marks a significant shift in Microsoft's approach to email and calendar management. While the new Outlook aims to offer a unified and feature-rich experience, the transition has not been seamless for all users. As Microsoft continues to refine Outlook and address user feedback, individuals are encouraged to explore both the new application and third-party alternatives to find the solution that best fits their needs.

Source: Windows Latest Windows 11's Mail & Calendar stops syncing with Outlook, Hotmail accounts
 

In a significant move to streamline its suite of applications, Microsoft has officially discontinued the Mail and Calendar app, a staple since the launch of Windows 10. This decision aligns with the company's broader strategy to consolidate its services and reduce redundancy across its platforms.

Laptop screen displaying the Microsoft Outlook app with a blue background and various email-related icons.
The Rise and Fall of Mail and Calendar​

Introduced with Windows 10 in 2015, the Mail and Calendar app was part of Microsoft's initiative to provide users with a unified, modern interface for managing emails and schedules. As a Universal Windows Platform (UWP) application, it offered a consistent experience across various devices, from desktops to tablets. The app was lauded for its simplicity, integration with other Microsoft services, and its role in promoting productivity among users.
However, as Microsoft's ecosystem evolved, the company found itself managing multiple applications with overlapping functionalities. The emergence of the new Outlook app, designed to offer a more comprehensive and integrated experience, rendered the Mail and Calendar app somewhat redundant. This overlap prompted Microsoft to phase out the older application in favor of the more robust Outlook.

Transition to Outlook​

The transition from Mail and Calendar to Outlook has been gradual but deliberate. In December 2024, Microsoft announced that the Mail and Calendar app would cease to send emails by the end of the year. Initially, users could still receive messages from associated accounts. However, by April 2025, Microsoft extended the shutdown to include the reception of emails, effectively rendering the app non-functional. Upon launching the app, users are now greeted with a notification advising them to export their data and migrate to the new Outlook application.
This move is part of a broader effort by Microsoft to streamline its applications and focus on enhancing user experience through more integrated and feature-rich platforms. The new Outlook app offers a unified interface for managing emails, calendars, and contacts, aligning with Microsoft's vision of providing cohesive and efficient tools for its users.

Implications for Users​

For many users, the discontinuation of the Mail and Calendar app marks the end of an era. The app was appreciated for its lightweight design and straightforward functionality, making it a favorite among those who preferred simplicity over the more feature-heavy Outlook. The transition to Outlook, while offering more capabilities, also introduces a steeper learning curve and, for some, a less intuitive interface.
Moreover, the new Outlook app's integration with Microsoft 365 means that users without a subscription may encounter limitations or advertisements, a departure from the ad-free experience of the Mail and Calendar app. This shift has led some users to explore alternative email clients, such as Thunderbird, which offer a balance between functionality and user-friendliness without the need for a subscription.

Microsoft's Ongoing Consolidation Efforts​

The discontinuation of the Mail and Calendar app is not an isolated incident. Microsoft has been actively consolidating its applications and services to eliminate redundancies and focus on core offerings. This strategy has seen the phasing out of other applications, such as Skype, in favor of Microsoft Teams, and the integration of Cortana's functionalities into other services. These moves reflect Microsoft's commitment to creating a more streamlined and efficient ecosystem for its users.
While these changes may pose challenges for users accustomed to certain applications, they also present opportunities for enhanced integration and improved user experiences. As Microsoft continues to evolve its services, users can expect a more cohesive and feature-rich environment that aligns with the company's vision for the future of productivity and communication tools.
In conclusion, the retirement of the Mail and Calendar app signifies a pivotal shift in Microsoft's approach to application management. By focusing on consolidating services and enhancing core applications like Outlook, Microsoft aims to provide users with more powerful and integrated tools. While the transition may require adjustments, it ultimately reflects the company's dedication to innovation and user-centric development.

Source: gearrice It's official: Microsoft has killed the best app it launched with Windows 10. - GEARRICE
 

A laptop screen displays a Windows 11 desktop with various application icons and widgets.

Microsoft has officially discontinued support for the Mail and Calendar apps on Windows 11, effective December 31, 2024. This move is part of a broader strategy to transition users to the new Outlook for Windows, which offers enhanced features and improved security measures.
As of January 1, 2025, users have reported that the Mail and Calendar apps no longer sync emails from Outlook and Hotmail accounts. While some users can still access the apps, functionality is severely limited, with the inability to send or receive new emails. Notably, Gmail accounts may continue to sync temporarily, but this support is expected to cease soon.
Upon launching the Mail app, users are prompted to export their data and transition to the new Outlook. The export process involves transferring emails, calendar events, and contacts to the People app, followed by an automatic setup prompt guiding users to migrate their data to Outlook. This ensures a seamless transition and preservation of important information.
Microsoft's decision to phase out the Mail and Calendar apps aligns with their commitment to providing a unified and secure email experience through the new Outlook for Windows. Users are encouraged to make the switch promptly to avoid disruptions in their email and calendar services.

Source: Windows Report Mail and Calendar app now stops syncing your Outlook/Hotmail account in Windows 11
 

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