My Laptop is not booting


Windows Forum Team
Staff member
When it powers up do you just see a black screen or do you first see some text or the manufacturer or windows logo?


Disconnect the AC adapter and remove the battery.
Hold down the power button for thirty seconds to drain any residual power in the laptop.
Without replacing the battery, plug the AC adapter back into the laptop.
Press the power button to turn on your laptop.
If the laptop powers on, shut down the laptop normally.
When the laptop is powered down, put the battery back in the laptop.
Power on the computer, and verify that it boots correctly.