NEED HELP QUICKLY

#1
My windows 8 computer stays black when I start it.

I can't see anything, I've been waiting hours and the screen stays black


All I did was hit a lot of buttons at once and then my computer shut off.

Now I restart it and it stays black.


What is wrong here????

PLEASE HELP
 


davidhk129

Senior Member
#2
Do a system restore. Pick a date when you did NOT have this issue as your Restore Point.
Follow this tutorial : http://www.howtogeek.com/107511/
until you have selected Advanced options..... then click System Restore.
*** if you have never done a system restore before, pleae post back.***

1.jpg
 


#3
I have done one but I can't.

The screen remains black.

I can't even get a menu up.
 


#4
It wont start the computer up.

IT'S BLACK PLEASE HELP
 


bassfisher6522

Essential Member
#5
Can you get into the BIOS screen at start up?
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#6
Do you get any sounds at startup? If you do the you've most likely just switched the display off and we can sort that easily. If not we'll have to consider other possibilities.
 


#7
Do you get any sounds at startup? If you do the you've most likely just switched the display off and we can sort that easily. If not we'll have to consider other possibilities.
i'm thinking this is the problem.

How can this be resolved?

I cant get to the BIOS screen
 


davidhk129

Senior Member
#8
I have done one but I can't.

The screen remains black.

I can't even get a menu up.
I am afraid to ask fearing that you would say no to all my questions ......
1. Have you created a system repair disk ?
2. Have you created a USB Recovery drive ?
3. Have you done a System Image Backup in an external hard drive ?
 


#9
I am afraid to ask fearing that you would say no to all my questions ......
1. Have you created a system repair disk ?
2. Have you created a USB Recovery drive ?
3. Have you done a System Image Backup in an external hard drive ?

No.....

I'm pretty sure I just switched the display off..How do i fix
 


davidhk129

Senior Member
#10
Since Patcooke makes the suggestion, it is only proper to let him answer you.
Please wait a bit for him.
 


#11
Today please.
 


#12
PLEAS HURRRY
 


#13
Is anyone there


My fan is working and the lights are on

The screen is just black
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#14
Assuming you have just turned off the display what is the make and model of your pc?
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#16
Two possibilities - if you have switched the display to another device - this would use the function key with what looks like two display screens - with your pc switched on try holding down the fn key and pressing the key with the two display screens on it. Try this a few times allowing a few seconds between each attempt. Another (less likely) possibility is that you have turned the screen brightness right down. You should see a function key with what looks like a sun on it together with a plus sign Try holding down the fn key together with the key with the plus sign on it.
 


#17
Hehehe...Still not working..

I'm throwing this stupid computer out.

Windows is terrible and I will never get it again.
 


#18
Good call on the 2nd choice...doing so on mine turned it off/on....which is the backlight on my laptop. The key combo on mine is Fn + F5 to turn it on/off.
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#19
I'm sorry to have to advise you that in the situation you describe there are three components - the hardware (hp pavilion), the operating system (Windows) and the user. Of the three possible causes of your problem my money is on the third. lol. seriously though - a friend of mine had her cat walk over the keyboard and it caused a similar problem. You "simply" have to try and find by trial and error what key combination has caused your problem. Do you have an external monitor which you can plug into the external monitor socket to see if the display appears on there?
 


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