NEED HELP QUICKLY

Discussion in 'Windows 8 Help and Support' started by Bob Selmen, Apr 1, 2014.

  1. Bob Selmen

    Bob Selmen New Member

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    My windows 8 computer stays black when I start it.

    I can't see anything, I've been waiting hours and the screen stays black


    All I did was hit a lot of buttons at once and then my computer shut off.

    Now I restart it and it stays black.


    What is wrong here????

    PLEASE HELP
     
  2. davidhk129

    davidhk129 Senior Member

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    Do a system restore. Pick a date when you did NOT have this issue as your Restore Point.
    Follow this tutorial : http://www.howtogeek.com/107511/
    until you have selected Advanced options..... then click System Restore.
    *** if you have never done a system restore before, pleae post back.***

    1.
     
  3. Bob Selmen

    Bob Selmen New Member

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    I have done one but I can't.

    The screen remains black.

    I can't even get a menu up.
     
  4. Bob Selmen

    Bob Selmen New Member

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    It wont start the computer up.

    IT'S BLACK PLEASE HELP
     
  5. bassfisher6522

    bassfisher6522 Essential Member

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    Can you get into the BIOS screen at start up?
     
  6. patcooke

    patcooke Microsoft MVP
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    Do you get any sounds at startup? If you do the you've most likely just switched the display off and we can sort that easily. If not we'll have to consider other possibilities.
     
  7. Bob Selmen

    Bob Selmen New Member

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    i'm thinking this is the problem.

    How can this be resolved?

    I cant get to the BIOS screen
     
  8. davidhk129

    davidhk129 Senior Member

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    I am afraid to ask fearing that you would say no to all my questions ......
    1. Have you created a system repair disk ?
    2. Have you created a USB Recovery drive ?
    3. Have you done a System Image Backup in an external hard drive ?
     
  9. Bob Selmen

    Bob Selmen New Member

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    No.....

    I'm pretty sure I just switched the display off..How do i fix
     
  10. davidhk129

    davidhk129 Senior Member

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    Since Patcooke makes the suggestion, it is only proper to let him answer you.
    Please wait a bit for him.
     
  11. Bob Selmen

    Bob Selmen New Member

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    Today please.
     
  12. Bob Selmen

    Bob Selmen New Member

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    PLEAS HURRRY
     
  13. Bob Selmen

    Bob Selmen New Member

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    Is anyone there


    My fan is working and the lights are on

    The screen is just black
     
  14. patcooke

    patcooke Microsoft MVP
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    Assuming you have just turned off the display what is the make and model of your pc?
     
  15. Bob Selmen

    Bob Selmen New Member

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    I have a HP pavillion laptop
     
  16. patcooke

    patcooke Microsoft MVP
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    Two possibilities - if you have switched the display to another device - this would use the function key with what looks like two display screens - with your pc switched on try holding down the fn key and pressing the key with the two display screens on it. Try this a few times allowing a few seconds between each attempt. Another (less likely) possibility is that you have turned the screen brightness right down. You should see a function key with what looks like a sun on it together with a plus sign Try holding down the fn key together with the key with the plus sign on it.
     
  17. Bob Selmen

    Bob Selmen New Member

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    Hehehe...Still not working..

    I'm throwing this stupid computer out.

    Windows is terrible and I will never get it again.
     
  18. bassfisher6522

    bassfisher6522 Essential Member

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    Good call on the 2nd choice...doing so on mine turned it off/on....which is the backlight on my laptop. The key combo on mine is Fn + F5 to turn it on/off.
     
  19. patcooke

    patcooke Microsoft MVP
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    I'm sorry to have to advise you that in the situation you describe there are three components - the hardware (hp pavilion), the operating system (Windows) and the user. Of the three possible causes of your problem my money is on the third. lol. seriously though - a friend of mine had her cat walk over the keyboard and it caused a similar problem. You "simply" have to try and find by trial and error what key combination has caused your problem. Do you have an external monitor which you can plug into the external monitor socket to see if the display appears on there?
     
    bassfisher6522 likes this.

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