Windows 7 Newly built computer, lots of blue screens

[Tzacharu]

Hello forum,

I recently put together a computer for my brother and I've been getting many blue screens over the last couple of days. I've been trying to corner the problem myself the last two days but I'm still not confident that I know what the problem is in its entirety.

I have installed Windows 7 on this computer with the following specifications:

Radeon HD 4870
AMD Propus Quad Core @ 2.9 GHz
ADATA 2x2GB DDR3 RAM
MSI 770 G45 Motherboard

Everything ran fine and dandy until the first blue screen was encountered, and it was while my brother was watching a video. The second one came while playing a game, and there were about four more after that. So since nothing major was installed on the computer, I decided to try reinstalling Windows 7. This time I did not install any drivers because I thought that was the issue before the re-installation.

I tried to play a few games, and they blue screened again. Now I thought it may be the RAM, so I ran the Windows 7 Memory Diagnostic tool on both RAM sticks, and got an error message. Then I did the same test with both stick separately, however I got no error messages. Then I thought it was maybe the DIMM2 slot that was faulty, so I tried testing both sticks again and this time I don't get an error message.

So I installed the same drivers (chipset drivers and the GPU drivers) as before and I'm still getting blue screens. And it's not just one type of blue screen, I've been getting several different stop messages, including xA1, xC2, x1E, x3B, and x0A. They mostly occur when playing computer games, however they have occured while running less intensive programs and during a Windows update.

Also, more recently, I've run MemTest on my RAM and I've got errors reported, so I know the problem is RAM related, but I thought I'd just ask if there could be anything else that may be wrong with the computer.

Here is the dump files that have been produced since I've reinstalled Windows 7:

View attachment minidumps.rar

Any help is greatly appreciated. Thanks.

 

[Tzacharu]

I was actually just reading a previous thread in this same forum where you recommended the same thing.

I will try this once the chkdsk test is completed.

 

[Tzacharu]

Well, chkdsk found no problems with the hard drive. So I uninstalled Daemon Tools and the sys file as recommended. Then I further tested the system with a single stick of RAM. Everything ran fine after hours of playing games. I then tried the same thing with the other stick of RAM, no problems. Then I put them both in the system and I got a blue screen ten minutes into the game.

The computer seems to work fine when either stick is being used, but when both are used at the same time, it blue screens. I'm gonna try this again in a few hours and post any dmp files I can. It was a x000000C4 stop errors by the way. Any idea whats at fault?

 

[TorrentG]

Two things to say about that.

1) You can try to slightly bump up the ram voltage in the motherboard bios by .1v to see if it is stable with both ram modules in.

2) If that doesn't help, I would contact the ram manufacturer to show them this thread while asking for RMA of the modules.

Actually, where you may find the best resource for this type of problem is on the ram manufacturer's forum. If you use CPU-Z to find out your exact ram modules in use, tell them of it along with your motherboard model, they will have really great suggestions for bios settings I'm sure.

The manufacturer's forums are a truly excellent resource in this regard. Most have highly knowledgeable users in this regard, many actually working for the company itself.

In any case, please keep us updated on things. Interested in the final outcome and what eventually will fix this.

 

[Tzacharu]

Ok I'll try that out tonight.

Thanks for the tips, I appreciate it.

 

[kemical]

As TorrentG say's motherboard manufacturers usually have a list of recommended RAM manufacturers so it's worth checking their site.