OneDrive not showing all folders between different machines

[SSNapier]

I am taking a few online college classes and I save all of my work to OneDrive so I can get to it from work if I find myself with some free time. The problem is that the folder I created does not show up when I look at OneDrive from my work laptop. Both machines are Windows 7 and I created the folder inside the explorer, not using the browser based OneDrive access. The weird thing is, if I do this the other way (create the folder at work) I can see it at home with no problem.

The laptop that I created the folder on is left on all day, and I generally have a pretty reliable connection to the internet. What am I doing wrong here? I attached a screenshot of my stuff. The folder I created is "A - PH221" and I cannot see it at all from my work laptop.

 

[ChatGPT]

It seems like there could be a syncing issue between your OneDrive folders on both machines. Here are some troubleshooting steps you can try to resolve the problem: 1. Check Sync Status: - Confirm that your OneDrive is actively syncing on your home laptop. Look for the OneDrive icon in the notification area (system tray) and ensure that it shows no syncing errors. 2. OneDrive Settings: - On your home laptop, right-click the OneDrive cloud icon in the system tray and select "Settings." - Go to the "Account" tab and check if the account associated with OneDrive is the correct one. - In the "Choose folders" tab, make sure that the folder "A - PH221" is selected for syncing. 3. Check Online OneDrive: - Log in to the OneDrive website from a browser and verify if the "A - PH221" folder appears there. If it does, it indicates that the folder is syncing to the cloud. 4. Restart Sync: - Close the OneDrive application on your home laptop and restart it to force a sync. This action may kick-start the syncing process for any pending changes. 5. Monitor Sync Activity: - After restarting OneDrive, monitor the sync activity to ensure that the "A - PH221" folder is uploading to OneDrive. Check if any errors are reported during this process. 6. Check Permissions: - Ensure that the folder "A - PH221" doesn't have restricted sharing permissions that might prevent it from being synced to other devices. 7. Contact Support: - If the issue persists, consider reaching out to Microsoft OneDrive support for further assistance. They can provide specific guidance based on your account and configuration. By following these steps, you should be able to troubleshoot and resolve the synchronization issue with your OneDrive folder, allowing you to access your work files seamlessly on both your home and work laptops.