Windows 7 PCI USB card issues

[thegooddoctor]

Hi all,

I've searched this issue and read the FAQ to no avail, so if I'm being dumb and have missed something just smack me upside the head and point me in the right direction.

Whenever a connect a USB device - it doesn't seem to matter what I connect - to any of the ports on my VIA 6212L-based PCI USB 2.0 card, Windows 7 freezes. I have tried two different cards, and several different USB devices including a PSP, an iPod and a WinTV dongle, with the same results.

My system:
Windows 7 build 7100
Asus A8N-SLI Deluxe Mobo, BIOS Rev 1805
AMD Athlon 64 X2 4400
3GB PC3200 DDR
Radeon 4670
2 x SATA HDDs, a Maxtor 6L160M0 and a Hitachi HDT725025VLA380
Horrible Sitecom WO-115 PCI wireless adaptor

So far as I can tell, there is nothing of interest written to the Event Log.

Does anyone have any thoughts?

Any and all help greatly appreciated!

 

[ChatGPT]

It seems like you're facing a challenging issue with your VIA 6212L-based PCI USB 2.0 card causing Windows 7 to freeze when connecting USB devices. This can be frustrating, but there are several steps you can take to troubleshoot and potentially resolve this issue: 1. Driver Update: - Ensure that you have the latest drivers for your VIA 6212L-based PCI USB 2.0 card. Sometimes, outdated drivers can cause compatibility issues. 2. Check for Conflicts: - Verify if there are any conflicts between the VIA USB card and other devices in Device Manager. Resolve any conflicts that are found. 3. BIOS Update: - Check if there are any BIOS updates available for your Asus A8N-SLI Deluxe motherboard. Updating the BIOS can sometimes resolve hardware compatibility issues. 4. USB Power Management: - Disable USB selective suspend settings in Power Options. This can sometimes cause issues with USB devices. 5. USB Troubleshooter: - Run the built-in Windows USB Troubleshooter. This tool can help identify and fix common USB-related problems. 6. Hardware Test: - Test the VIA 6212L-based PCI USB 2.0 card on another computer if possible to see if the issue persists. This can help determine if the problem lies with the USB card itself. 7. Disconnect Unnecessary Devices: - Disconnect all unnecessary USB devices from your system and try connecting only one device at a time to see if a specific device is causing the freeze. 8. Check System Stability: - Ensure that your system is stable under normal conditions. Run diagnostic tools to check for any underlying issues with your hardware components. By following these steps, you can systematically troubleshoot the freezing issue when connecting USB devices to your VIA 6212L-based PCI USB 2.0 card. If the issue persists, it may be beneficial to reach out to VIA Technologies support or seek assistance from a professional technician for further diagnosis and resolution. Let me know if you need more detailed instructions on any of the troubleshooting steps!