please help me ! :( BSOD when starting to play dragon nest sea

Discussion in 'Windows 8 Blue Screen of Death (BSOD)' started by Torkzz Abalos, Nov 3, 2012.

  1. Torkzz Abalos

    Torkzz Abalos New Member

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    i attach the error reporting file please help me

    im getting error when im starting to play dragon nest .

    im using acer aspire 6930

    i update all my drivers.. please help me.
    i want to play that game .
     

    Attached Files:

    #1 Torkzz Abalos, Nov 3, 2012
    Last edited by a moderator: Nov 3, 2012
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Code:
    Unable to load image \??\C:\CherryDeGames\Dragon Nest\GPK\1394hub.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for 1394hub.sys
    *** ERROR: Module load completed but symbols could not be loaded for 1394hub.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 1000007E, {c0000005, 828c05d9, ab387808, ab3873d0}
    
    
    Probably caused by : 1394hub.sys ( 1394hub+f6461 )
    
    
    Followup: MachineOwner
    The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000007E. This bug check indicates that a system thread generated an exception that the error handler did not catch.

    [h=3]Cause[/h]The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug check is a very common bug check. To interpret it, you must identify which exception was generated.
    Common exception codes include the following:

    • 0x80000002: STATUS_DATATYPE_MISALIGNMENT indicates an unaligned data reference was encountered.
    • 0x80000003: STATUS_BREAKPOINT indicates a breakpoint or ASSERT was encountered when no kernel debugger was attached to the system.
    • 0xC0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation occurred.

      Your bios is old and could do with updating:

      BiosVersion = v0.3236
      BiosReleaseDate = 03/10/2009
      Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 6930G

      Failing that the update doesn't help. Read this thread I found concerning a similar issue:
      Bluescreen Memory Dump - Microsoft Community





     

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