Power option not retained

Discussion in 'Windows 8 Help and Support' started by g2c, Jul 21, 2014.

  1. g2c

    g2c Member

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    Hello,

    When i tick an option, e.g 'power saver' in the battery meter, it is not retained after a restart and he two radio button return to unticked.

    I could not get help from Asus: They want to reset the machine to factory(!) though I know it was so since the first day

    Any Idea?

    Many thanks in advance

    Asus ux31la / windows 8.1
     
  2. ussnorway

    ussnorway Windows Forum Team
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    Asus is correct to reset the system. They use the "powergear" software to control the power setting and Microsoft has taken control of the power options for your system… something Asus users wouldn't mind as much if Microsoft actually ensured it worked before putting it out.

    If you prefer to keep the Microsoft power drivers then this article will explain how to configure them.

    http://www.sevenforums.com/tutorials/197908-power-plan-specify-default-all-users.html
     
  3. g2c

    g2c Member

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    First let me thank you for bothering to answer.
    This machine had been reset three times (when purchased and 2 times by asus lab) and i could never have my plan retained so i am surprised that you think that resetting for the 4th time would do any good on this respect

    All i want is that when i set an option it be retained. I need no default nor to disable users from changing (BTW i am the only user) Do i need play around with the registry to be able to have my selected plan retained at power on?
     
  4. ussnorway

    ussnorway Windows Forum Team
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    1. You can test if this issue is causing it by making a new power plan (call it test 1) and with that set as current… shutdown (not restart) the system… it should remain current but a system restart will revert to one of the Microsoft default plans.

    2. Yes resetting the system will help but only if you change something after the reset… otherwise you will download Microsoft patches which will put you back in the same place.

    3. It doesn't matter how many users are on the computer for a power plan.

    4. it's the default plan that is bugged and that issues would be solved by the reg-edit in that article… note that installing the Windows 8.1 update 1 patch will again reset the power driver… this reset is by design.

    To be clear, patching a computer is normally a good idea.
     
  5. g2c

    g2c Member

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    Thanks, Just to be short, if there is a workaround to fix an issue why would Asus insist on resetting the system? A system reset means for the user, re-installing all his programs and configuring them again one by one so that even if all your files are in the cloud, one still needs to spend few days to have the machine one had before the reset.

    Anyway, here are the results. As you can see, no radio button is ticked after a shutdown and this is so whatever plan i select and this was so ever-since i had this machine.

    To be exhaustive, whatever problem i had, Asus solution was always to reset the OS (in addition to doing hidden things like field programming logic stuff to fix bugs left in the hast to go to the market)

    Thanks again

    Asus ux31la / windows 8.1



    My new plan
    2014-07-22 21_47_28-Control Panel_Hardware and Sound_Power Options_Edit Plan Settings. The new plan is selected and the checked radio button stays ticked till shutdown
    2014-07-22 21_53_21-Program Manager.


    Machine powered again
    2014-07-22 21_51_58-Program Manager.
     
    #5 g2c, Jul 22, 2014
    Last edited: Jul 22, 2014
  6. g2c

    g2c Member

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    I played around a bit and here are my finding
    if I set 'power4gear saver' it is retained
    if I set 'power4gear high performance' it is retained
    if I set 'high performance' it is replaced with power4gear high performance
    if I set 'power saver' - machine wakes up in 'power4gear high performance' and battery meter shows
    deselected 'power saver'
    if I set 'balances' - machine wakes up in 'power4gear high performance' and battery meter shows deselected 'balance'
    attached the 5 plans, just in case
     

    Attached Files:

    #6 g2c, Jul 28, 2014
    Last edited: Jul 28, 2014
  7. g2c

    g2c Member

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    After a recommendation from Microsoft Community power4gear has been uninstalled and everything is now working as it should!

    It should be mentioned that Asus put the blame on me for the issue and said it was consecutive to me installing defective files or third party programs or system upgrade.

    Asus insisted officially that the only solution they could apply was a factory reinstallation, meaning for me to loose all my programs and their customization.

    Asus were right one one respect: The issue was due to a buggy program: Their program.

    This same program would have been re installed after a factory reinstallation, causing the same issue to reappear after i'd have lost all my programs necessitating several days to reconfigure.

    Many thanks to everyone
     

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