Problem with SupaHub PCI-E to 4 ports USB 3.0 after restart Windows

[SipriusPT]

Hello everyone,

I have installed recently the SupaHub PCI-E to 4 ports USB 3.0, and it was automatically detected and installed under an updated Windows 10, and it was working without problem.

After reboot, I notice that this hub was no longer detected by the system. So I shutdown the system, and started it again, and it was detected. So in order to use this hub, I cannot restart it, if I do that I will not be able to use it till it receive a shutdown. I have made this tests without any device connected, it was only this hub connected to the PCI-E 2x port.

I have tried to install your drivers and update the device drivers under Windows update but still samething.

Do you know how to solve this?

System Specs:

- HP 285 G3
- Windows 10 (fully updated)

 

[nmsuk]

Get updated drivers for it from the manufacturers site and are you connecting the power cable

 

[SipriusPT]

Get updated drivers for it from the manufacturers site and are you connecting the power cable

Yes, and yes.

 

[nmsuk]

Try setting PCI Express power management like this and see if it helps.

 

[nmsuk]

You could also try setting usb as such

 

[SipriusPT]

nmusk, thanks for the tips, but didnt made any effect. =/