jimbolicious

New Member
Joined
May 31, 2015
Messages
4
Hi,

I have a Microsoft Surface 3 (non pro version) currently running Build 10122. When Build 10130 came out I went ahead and download via the Windows Update in Settings. However, upon restarting the device for the installation, the device got stuck at the "Surface" screen, with no racetracks whatsoever. I had to force reboot the device before being greeted with the message that Windows 10 was unable to install, and had restored back to the previous OS, which is Build 10122.

A quick check on the update history showed this weird entry in the list: Dynamic Update For Windows Technical Preview December Update for x64-based systems (KB3023624). No idea what that is but somewhere along the way during preparing to install the update, this appeared showing that it has failed to install.

I'm missing something here but I can't figure it out. Any suggestions would be greatly appreciated. Thanks.
 

Solution
Hi Jimbolicious,

After looking at various fixes including changing the BIOS which I considered not necessary I decided to try another install which was successful. So may have been a bad download or a glitch in the installation.
The update was still there and I got a popup to install so, after a few seconds thought, I tried it and it worked. I'm sure there will be new builds coming along so if you don't want to try again just wait.
Ok I took note of that post and tried to start from scratch. I should mention that build 10122 which I have presently is working fine, with all the onboard software (Office, PaintShopPro X7, Logitech drivers etc etc) and so far I've had no problems at all with any of the builds since first installing months ago.
So to be sure I swapped out the hard drive for a standard SATA rather than the semi-hybrid I've got in now. I re-installed the original windows 7 that came with the PC and all went in no bother. I then fully updated this and checked that no drivers were giving problems. Everything worked like a dream. Then I tried to update to windows 10 preview from the downloaded ISO for build 100130 and again exactly the same thing happened. First boot goes into a cycle. I can recover from this back to windows 7 and have tried a number of suggestions, e.g. disabling driver signature enforcement, removing all other hard drives but build 100130 simply will not go in. As you can imagine all this took several hours (mainly the Windows 7 updates) so I've now pretty much given up and gone back to my original hard drive with build 100122 on it, which is working fine, now I've finally managed to disable the automatic update which stops it trying to update to 100130. I'm pretty much stuck now so I'll probably wait for a week to see if the next build comes on the fast ring and then enable automatic updating.
 

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