Craig Holland
New Member
Hi, I'm hoping somebody can help me.
I have recently started having issues with 2 things, my internet connection and using my Windows 8 apps.
Just to cover everything, nothing has changed with regards my broadband provider or my internet security etc.
So, about a week ago my windows 8 apps stopped loading properly (Netflix, news, sport, Kindle, Amazon store etc). Literally the only one that works currently is my Windows Live email app.
Whenever any of the others are started, it loads but claims not to be connected to the internet, despite the fact that I am and have a full connection.
Secondly, when using Google Chrome or Internet Explorer, opening a screen results in being told 'Unable to connect to the proxy server'
A friend of mine said to go into the Proxy settings > LAN Settings > and disable the use of the Proxy server. This works, but only for about 10 minutes, at which point the same message comes up, and going back into the settings show that the box has managed to tick itself again.
I have uploaded a screenshot of what I am doing (incidentally, the box circled in blue makes no difference whether it is checked or not, I have tried both ways)
I can't help but think that this is also connected to the Windows 8 apps issue in some way as both these issues started to occur at the same time (Although, please also note that unchecking this box doesn't actually solve the Windows 8 apps issue, not even for a short period.)
Finally, a few days after these issues started, I updated to Windows 8.1, hoping that would solve something in some way, but it hasn't absolutely nothing has changed, for better or worse.
I would really appreciate any help from anyone who has experienced similar issues, or just knows what they are doing. If you could also bare in mind that, although I'm OK with computers and the internet, I am certainly no expert, by any stretch of the imagination.
Thanks in advance, Craig.
I have recently started having issues with 2 things, my internet connection and using my Windows 8 apps.
Just to cover everything, nothing has changed with regards my broadband provider or my internet security etc.
So, about a week ago my windows 8 apps stopped loading properly (Netflix, news, sport, Kindle, Amazon store etc). Literally the only one that works currently is my Windows Live email app.
Whenever any of the others are started, it loads but claims not to be connected to the internet, despite the fact that I am and have a full connection.
Secondly, when using Google Chrome or Internet Explorer, opening a screen results in being told 'Unable to connect to the proxy server'
A friend of mine said to go into the Proxy settings > LAN Settings > and disable the use of the Proxy server. This works, but only for about 10 minutes, at which point the same message comes up, and going back into the settings show that the box has managed to tick itself again.
I have uploaded a screenshot of what I am doing (incidentally, the box circled in blue makes no difference whether it is checked or not, I have tried both ways)
I can't help but think that this is also connected to the Windows 8 apps issue in some way as both these issues started to occur at the same time (Although, please also note that unchecking this box doesn't actually solve the Windows 8 apps issue, not even for a short period.)
Finally, a few days after these issues started, I updated to Windows 8.1, hoping that would solve something in some way, but it hasn't absolutely nothing has changed, for better or worse.
I would really appreciate any help from anyone who has experienced similar issues, or just knows what they are doing. If you could also bare in mind that, although I'm OK with computers and the internet, I am certainly no expert, by any stretch of the imagination.
Thanks in advance, Craig.