Windows 7 Program Install Fail because drive no longer exists

Justin Allison

Active Member
Joined
Dec 2, 2012
Messages
12
I'm trying to install a program and the vendor tells me I've got a windows problem.
Specs:
Windows 7 Home Premium


I had a hard drive that crashed. It was drive L. The software I am trying to install was on drive L. I threw the broken drive L away since it did not work.

Now when I try to install the software it says "cannot find drive L". What gives?
 
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Solution
Josephur said:
Most likely this is due to registry or Windows Installer settings that are left behind that remember this old location. What program are you trying to install?
Click to expand...
As Josephur stated above, there are likely remnants of the old instance of installation still present in your registry.
You could try using something like Revo Uninstaller or doing a manual search of your registry and have a look see as to what might be causing the problem.
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Most likely this is due to registry or Windows Installer settings that are left behind that remember this old location. What program are you trying to install?
 
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The installer is obviously looking for that L partition. But normally you can direct the installer to any partition - during the installation. See whether that option exists.

If not, create an L partition and see what happens.
 
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I tried creating an L partition just now. The installer hangs up, and doesn't proceed past "preparing to install..."
 
Last edited:
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No option before the installer fails. That is my main problem of course - you nailed it. Otherwise I could just choose "C" which is what I was hoping for.
 
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Josephur said:
Most likely this is due to registry or Windows Installer settings that are left behind that remember this old location. What program are you trying to install?
Click to expand...
As Josephur stated above, there are likely remnants of the old instance of installation still present in your registry.
You could try using something like Revo Uninstaller or doing a manual search of your registry and have a look see as to what might be causing the problem.
 
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Solution
I would contact the vendor and see if they have an uninstaller for it, for corrupt installations. If they don't ask them for detailed instructions on deleting all data files that could be in your user profile and registry keys associated with the program. Once that is complete I see no reason why a new installation would fail.
 
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