Windows 10 Re-Imaging Issue >> How to Install Driver?

jmbtexas4

Member
Joined
May 16, 2016
Messages
47
Hi,

Windows is having trouble finding the image on my Western Digital My Passport Ultra external hard drive. It asks me to install a driver for it.

Should the driver already be on my computer, or do I need to download one from WD web site to get this to work?

I can see the external drive in file explorer during regular operation, the image is correctly named "WindowsImageBackup", and it is in the root.

Thanks!
 


Solution
Although Windows Backup has come a long way, as BIGBEARJEDI stated, it's not the most reliable when it comes to imaging.
You would be better off using a third party program such as Macrium Reflect. There is a free version. Macruim Reflect
Wow I am impressed Gary, I have never heard of this and I have been using Macrium for about 4 years now. I have to look now and see if Acronis has this same option, again I have never heard of it.
>>>Hi Rich; I hadn't heard about it either and I've been using Macrium for about 3 years. Gary brought it to our attention a couple of weeks ago, and it works GREAT!! Kudos on finding that option, Gary!! Well done.
It works good, and in fact, after doing some testing with W7 & W10, I've now put it on about 3 customer computers. Today, in fact I delivered a W7 laptop to a customer with the Macrium Boot Menu. Showed my customer, a young guy, how it worked; and he loved the idea!:fdance: In fact, I used the Macrium to restore the original backup image file onto a new SSD drive I put into the laptop to speed it up. It's very cool, because on the B&W bootmenu, I think you get a 15 sec. countdown, that if the User doesn't use the mouse or cursor to select the Macrium Recovery option, the machine automatically logins into whichever version of Windows is installed (W7 in this customer's case). So, if the User does nothing on this menu, they just lose a few seconds on the bootmenu being displayed and it's on it's way into the Windows login screen or desktop. Anyway, give it a try--very cool option! :up: It's nice to have for convertible laptops/tablets and more and more of those aren't coming with DVD drives as you know.<<<

<<<BBJ>>>
 


Hey BBJ! Here's another tip for W10 to get you into safe mode! Give it a look. I like being able to get into safe mode! I think I got it right!;)
Type — or copy and paste — the following into the Command Prompt window and press the [Return] key:

bcdedit /set {default} bootmenupolicy legacy

You should now be able to enter Safe Mode when restarting Windows 10 by pressing [F8].
To change it back change legacy to standard
 


safemode1.webp
safemode2.webp

this is very easy to do for safe mode
 


Doesn't work on Windows 7 but you did say Windows 10 was that an "only" Windows 10?
"Element not found", The element type is not recognized" etc.....
 


Rich said:
I have to look now and see if Acronis has this same option, again I have never heard of it.

Acronis has always had a boot menu option. (F11)
(I told you about it many years ago at KH.)
 


I was using it back in 2004-2008 in Acronis indeed the f11 option has been there for a very long time. Although Marium now offers the better software.
 


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