- Thread Author
- #1
Hi,
Windows is having trouble finding the image on my Western Digital My Passport Ultra external hard drive. It asks me to install a driver for it.
Should the driver already be on my computer, or do I need to download one from WD web site to get this to work?
I can see the external drive in file explorer during regular operation, the image is correctly named "WindowsImageBackup", and it is in the root.
Thanks!
Windows is having trouble finding the image on my Western Digital My Passport Ultra external hard drive. It asks me to install a driver for it.
Should the driver already be on my computer, or do I need to download one from WD web site to get this to work?
I can see the external drive in file explorer during regular operation, the image is correctly named "WindowsImageBackup", and it is in the root.
Thanks!


You are welcome neighbor! Are you ready to help members now??
In fact, I used the Macrium to restore the original backup image file onto a new SSD drive I put into the laptop to speed it up. It's very cool, because on the B&W bootmenu, I think you get a 15 sec. countdown, that if the User doesn't use the mouse or cursor to select the Macrium Recovery option, the machine automatically logins into whichever version of Windows is installed (W7 in this customer's case). So, if the User does nothing on this menu, they just lose a few seconds on the bootmenu being displayed and it's on it's way into the Windows login screen or desktop. Anyway, give it a try--very cool option!