Realtek AC'97 Kills my Windows Explorer

Discussion in 'Windows 7 Help and Support' started by katsuragi, Mar 8, 2009.

  1. katsuragi

    katsuragi New Member

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    After installing the latest Vista/Windows 7 driver (6302_Vista_Win7_PG537) My onboard sound works great. However, when I try to access control panel Windows Explorer crashes. I have found that it is a Realtek .CPL file that is the culprit.

    Here's the event log:

    Faulting application name: explorer.exe, version: 6.1.7000.0, time stamp: 0x49431f06
    Faulting module name: ALSNDMGR.CPL, version: 2.3.1.0, time stamp: 0x4948df7c
    Exception code: 0xc0000005
    Fault offset: 0x0008f82e
    Faulting process id: 0xfd0
    Faulting application start time: 0x01c9a05a1ebe992d
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: C:\Windows\system32\ALSNDMGR.CPL
    Report Id: 800a5b75-0c4d-11de-85f8-0015f250cadc

    So if I uninstall the driver, everything goes back to normal except I have no sound. I've uninstalled/reinstalled/rebooted etc. etc...

    I've tried disabling/deleting the .CPL file but I'm restricted with "You require permission for SYSTEM to make changes to this file"

    So now I'm out of idea's, any help would be appreciated.
     
  2. katsuragi

    katsuragi New Member

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    Anyone? I'm still having this issue :frown:
     

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