removing software programme

Discussion in 'Windows 7 Help and Support' started by zwever, Oct 23, 2014.

  1. zwever

    zwever Senior Member

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    Hallo you all
    Windows 7 home premium SP1 64Bits

    I recently installed a programme 'PC Companion' from Sony, a tool to synchronise Sony portable phones.
    It worked 2 times but when I start it now get a message from windows that the programme does not work
    any more and that it is searching for a solution. (which was never found or proposed)

    Therefore I want to remove this software from my computer but :

    1) the uninstaller of PC Companion does not work (no reaction)
    2) I do not find the programme either in programmes section of the configuration screen, nor in the my
    Revo Uninstaller programme

    I do find the programme with the windows explorer on disc C under program Files (x86)

    Any help to resolve this issue will be greatly appreciated

    kindest regards
    zwever
     
  2. Pauli

    Pauli Extraordinary Member
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    1. Install CCleaner
    2. Delete the folder in question, just cold and blunt. You may get a note "This requires administrative rights", click "Continue".
    3. Run CCleaner with option Registry. Follow the advice, and do make a backup copy of registry.

    Hopefully this will solve it. On the other hand, if it doesn't eat your resources, it's hardly harmful. Like having an empty bucket in the back of your car.
     
    #2 Pauli, Oct 23, 2014
    Last edited: Oct 23, 2014
  3. zwever

    zwever Senior Member

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    Thanks VM Pauli - issue resolved
     
  4. Pauli

    Pauli Extraordinary Member
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    #4 Pauli, Oct 23, 2014
    Last edited: Oct 23, 2014

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