Is there something unique about Windows 8.1 as to why there would be two user folders on my hard drive. I discovered this by accident this morning. I found the active folder that was updating my dropbox and onedrive folders, and I had to copy a file over from one user to the other that was not syncing, an apparent duplicate quicken file, but the save dates were different. All I have is a clue that after I had been using it a day or so, I learned that itunes on the pc in question would not load because it said the folder was locked. After calls to Microsoft (because my first installaton had been moved to my onedrive folder), I determined that the 2nd itunes installation would not load because it was trying to share the same .itl with the other itunes installation on my main pc. All that to say this; I I invoked the original restore point which made me have to setup everything again from scratch. So, I suppose the original user is still there even though I pulled in the restore? Or, is it some other reason?