setup.exe has stopped working

#1
Hello !
After installation of Windows 10 1511.
When I try to run an ISO image, I receive this message : setup.exe has stopped working
and close the program.
Also I was receiving the error : Microsoft Setup Bootstrapper has stopped working.
How can I fix these problems ?
Thanks you in advance!
 


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patcooke

Microsoft MVP
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Microsoft MVP
#2
When I try to run an ISO image
You cannot "run" an ISO image - how are you trying to do this? You need either to burn the image to a disk and then run it from the disk or else exgtract the files contained within the iso image to a folder somewhere and run it from the folder.
 


#3
I use PowerISO,Daemon Tool,Image ISO form Windows 10 Pro.
I have the ISO image on the HDD
 


patcooke

Microsoft MVP
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Microsoft MVP
#4
I use PowerISO,Daemon Tool,Image ISO form Windows 10 Pro.
I have the ISO image on the HDD
Have you tried using PowerISO to physically extract the files to your hard drive and run the setup directly from the extracted files?
 


#5
I tried this,same error :
 


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patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#6
Your ISO image may be corrupt, where did you download from?
 


#7
I thought this but.
After I installed Windows 10 for first time same ISO image , it is work very good.
I tried other ISO images to eliminate suspicions, same error.
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#8
Have you got previous installs of Office on the machine - if so you may need to clean up using the MS fixit tool:

https://support.microsoft.com/en-gb/kb/971179
 


Josephur

Windows Forum Admin
Staff member
Premium Supporter
#9
On another related note, Windows itself will mount ISO images now, just open them with Explorer :)

You can also burn them using Windows built in isoburn.exe (located in System32 folder)
 


#10
I installed Windows 10 Pro fresh copy , for first time same ISO image , it is work very good.
I tried other ISO images to eliminate suspicions, same error.
I tried with Daemon Tools, Power ISO,Explorer Drive Tools,WinCDEmu same error.
I assume that an upgrade is not working OK, but I do not have installation errors..
 


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