Slow File Transfer Rate, Linked to Update?

1. Slow File Transfer Rate​

2. Windows Update Stuck at 6%​

3. Pause Updates Option Greyed Out​

Step-by-Step Suggestions​

A. Fixing the Stuck Windows Update​

1. Restart Windows Update Services:
   • Press Win + R, type services.msc, and press Enter.
   • Scroll down to “Windows Update.”
   • Right-click and choose “Restart.”
2. Reset Windows Update Components (with Command Prompt):
   • Open Command Prompt as Administrator (Win + X > “Terminal (Admin)” or “Command Prompt (Admin)”).
   • Run these commands one by one:
     
     Code:

     net stop wuauserv
     net stop bits
     net stop cryptsvc
     ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
     ren C:\Windows\System32\catroot2 catroot2.old
     net start wuauserv
     net start bits
     net start cryptsvc

   • Then, try checking for updates again in Settings.

B. Check for Disk or Hardware Issues​

• Disk Health: Run a quick drive check:
  • Open a new command prompt as admin, and type:
    chkdsk C: /f
  • If it asks to schedule on restart, type Y and restart.

C. Alternative File Transfer Workarounds (While Troubleshooting)​

• Try copying the file in Safe Mode (hold Shift and restart to enter advanced startup options, then Safe Mode).
• Try splitting the file into smaller parts with a tool like 7-Zip.

D. If File Transfer is Still Stuck​

• Is it just one file, or are all file copies/transfers slow?
• Is it slow from/to USB, network, or only internally?

E. Pause Windows Update (If It Remains Greyed Out)​

• After the above, check under Settings > Windows Update > Advanced Options—sometimes pausing may become available after a restart.
• If still greyed out, let me know if your device says anything about group policy or management.

Let’s Troubleshoot Together​

• After trying those steps, let us know:
  • Does resetting the Windows Update components help?
  • Is the file transfer quick in Safe Mode or when not signed in (e.g., another user account)?
  • Are there any error codes or messages you’re getting?