Windows 7 Some wireless networks giving 'limited connectivity'

Dan Smith · May 1, 2011

Hi all,

I'm having a problem getting my laptop connected to some wireless networks. I can connect to the wireless connections at work and home without issues, but I'm currently house sitting for my parents and unable to connect to theirs. Apparently I have 'Limited Connectivity' on an 'Unidentifed Network.

DHCP works and is issuing an IP address (plus gateway and dns), but when I try to ping anything on the network I get 'destination host unreachable'. I've tried using a valid static IP and it's no different. I've tried using the Win7 troubleshooting tool and it's complaining that it can't connect to the gateway. I've reset and reconfigured the wireless router but that hasn't helped either. I can connect to this network fine with my phone and an old vista laptop.

Below is the output of ifconfig /all (using DHCP)

Windows IP Configuration

Host Name . . . . . . . . . . . . : Dan-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List . . . . . . : home

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) Centrino (R) Advanced-N 6200 AGN
Physical Address. . . . . . . . . : 00-23-14-07-81-88
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . : 192.168.1.7(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained . . . . . . : 01 May 2011 11:52:08
Lease Expires . . . . . . : 02 May 2011 11:52:07
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . : 192.168.1.1
DNS Servers . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

I'm running 64bit Win7 Ultimate and the wireless device is an Engenius Senao LR Multi-Client Bridge. I have already reloaded my laptop - there is now no software installed other than Photoshop, Office and Inkscape. I have no software firewall and no anti-virus. I've tried changing the wireless mode to 802.11g, but that didn't work. Bonjour doesn't seem to be installed. I've cleared down all of the known networks as well.

Any suggestions? Thanks in advance!

DekHog · May 11, 2011

Can you ping the router, or nothing at all?

Saltgrass · May 3, 2011

I suppose you have the wireless security set up correctly? Do they use any MAC address filtering?

If you right click on the wireless icon, do you show the network and signal strength? If you hover the mouse, does it show the security in place?

I suppose when you say you cleared down all the know networks, you know for sure you are looking at the correct one?

I can't check your post right now, but you do show you are on a private network?

Dan Smith · May 4, 2011

Hi thanks for your reply.

There isn't any mac filtering in place, the vista laptop connected automatically.

Signal strength is excellent, security is WEP and the Radio Type is 802.11b. I tried disabling security and I had exactly the same problems.

It's a private network, with dhcp running on the adsl router. The laptop is correctly assigned an IP address, but I am unable to ping anything.

DekHog · May 11, 2011

Can you ping the router, or nothing at all?

Windows 7 Some wireless networks giving 'limited connectivity'

Dan Smith

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DekHog

Saltgrass

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Dan Smith

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DekHog

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