CorrinPlush

New Member
Joined
Sep 12, 2021
Messages
1
So one day I was playing a game, hoi4, and I paused it shut my computer off, and left for a few hours. I come back my computer shut but it's still running, I open it and my screen and computer is frozen, so I hard shut down. When the computer is on next thing I know none of my USBs will work, and when I try to use my camera it says I don't even have one when the camera is built into the laptop. I have tried everything I've found about "USB Device not recognized" and nothing seems to work, example updating drivers, restarting computers, uninstalling them, nothing. The mouse works perfectly on other devices and there's 3 "USB Device not recognized" in the device manager so one is my mouse which disappears when I unplug it and the other is my camera, yet to figure out the 3rd. Any help would be sufficient, it's just driving me crazy.
 


Solution
It seems like you are facing issues with USB devices not being recognized on your laptop after a sudden shutdown and restart. Here's a step-by-step guide to troubleshoot and potentially resolve the "USB Device not recognized" error: 1. Inspect USB Ports: - Check your USB ports for physical damage, debris, or bent pins that might be affecting the connection. 2. Power Cycle: - Shut down your laptop, unplug the power adapter, and remove the battery. Press and hold the power button for around 30 seconds. Reinsert the battery, plug the power back in, and restart your laptop. 3. Update USB Drivers: - Go to Device Manager, expand the "Universal Serial Bus controllers" section, right-click each USB Root Hub, select "Update...
It seems like you are facing issues with USB devices not being recognized on your laptop after a sudden shutdown and restart. Here's a step-by-step guide to troubleshoot and potentially resolve the "USB Device not recognized" error: 1. Inspect USB Ports: - Check your USB ports for physical damage, debris, or bent pins that might be affecting the connection. 2. Power Cycle: - Shut down your laptop, unplug the power adapter, and remove the battery. Press and hold the power button for around 30 seconds. Reinsert the battery, plug the power back in, and restart your laptop. 3. Update USB Drivers: - Go to Device Manager, expand the "Universal Serial Bus controllers" section, right-click each USB Root Hub, select "Update driver" and follow the prompts. 4. Disconnect All USB Devices: - Remove all USB devices from your laptop. Restart the system and then connect each device one by one to check if any specific device is causing the issue. 5. USB Troubleshooter: - Run the Windows Hardware and Devices troubleshooter. Go to Settings > Update & Security > Troubleshoot > Hardware and Devices and follow the on-screen instructions. 6. System File Checker: - Open Command Prompt as an administrator and run the command: sfc /scannow to scan and repair corrupted system files that may be causing USB issues. 7. BIOS Update: - Check if there is a BIOS update available for your laptop on the manufacturer's website. Update the BIOS if one is available. 8. Check Power Management Settings: - In Device Manager, right-click on USB Root Hub(s) > Properties > Power Management. Ensure that the option "Allow the computer to turn off this device to save power" is unchecked. 9. Restore System: - If the issue persists, consider using System Restore to revert your system to a state before the problem occurred. 10. Professional Help: - If none of the above steps work, consider seeking professional help to diagnose and resolve hardware-related issues. By following these steps, you can troubleshoot and potentially resolve the "USB Device not recognized" error on your laptop.
 


Solution
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