hi everyone,
i really need your help. i have an external harddrive, and i believe it is a western digital (i don't know how to check its model since it is closed in a case) 250GB hard drive. i have windows vista ultimate 32-bit edition with all of the latest updates installed.
the hard drive simply is not recognized anywhere. i have plugged it into all of the USB ports (sometimes while having all of my other USB equipment unplugged) on my computer, and neither one will have it be recognized. the green light is on, so the power is working, but disk management, device manager, and my computer do not have the device listed at all, whether working or not working.
please, i have tried to figure this out on my own for days now and nothing is working. i have extremely important files on there. i need to get it working.
thanks in advance,
sebastian
i really need your help. i have an external harddrive, and i believe it is a western digital (i don't know how to check its model since it is closed in a case) 250GB hard drive. i have windows vista ultimate 32-bit edition with all of the latest updates installed.
the hard drive simply is not recognized anywhere. i have plugged it into all of the USB ports (sometimes while having all of my other USB equipment unplugged) on my computer, and neither one will have it be recognized. the green light is on, so the power is working, but disk management, device manager, and my computer do not have the device listed at all, whether working or not working.
please, i have tried to figure this out on my own for days now and nothing is working. i have extremely important files on there. i need to get it working.
thanks in advance,
sebastian