Windows 10 What is this and what does it want??

topdesk123

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Jun 19, 2019
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38138

I have entered every possible password and even reset my MS password, and it just keeps popping up. I don't know what it wants! It started after I rebooted my laptop, and now my iphone is prompting me for my exchange password.
 

Your email password
 

It seems that the password for you gina@quickcodepros.com is expired and needs to be reset, try going to the web based outlook and login to the email account it will give you the promt to change the password.
 

Solution
View attachment 38138
I have entered every possible password and even reset my MS password, and it just keeps popping up. I don't know what it wants! It started after I rebooted my laptop, and now my iphone is prompting me for my exchange password.

  • when prompted for credentials and check the "remember credentials" box.
  • Clear your cached passwords (Note: you may need Admin rights to do this)
    • Exit Outlook and Lync.
    • Choose Start | Control Panel | View by Large Icons (upper right of window) | User Accounts | Manage your credentials (left column)
    • Select all credentials for Microsoft, outlook on web or Lync and choose Remove from Vault
    • Exit and reboot your computer.
  • Rename the Outlook .ost file (if get error about "cannot open set of folders")
    • Exit Outlook and Lync.
    • From the Start menu, choose Run.
    • In the Run window, type this path in the Open box "%LOCALAPPDATA%\Microsoft\Outlook\"
    • Click OK
    • Find the .ost file and rename it (you may need to Show Hidden Files and Show Extensions to see the file)
    • Restart the computer
    • Restart Outlook
  • Verify that prompt for Credentials isn’t checked in profile:
    • Start Outlook
    • Choose File | Account Settings | Account Settings
    • Select your Exchange account
    • If prompted, in the Password: text box, type your password
    • Click the Change button
    • Click the More Settings button
    • Select the Security tab
    • Deselect the "Always prompt for logon credentials" check box
    • Click OK,
    • OK
    • Choose Close
    • Restart Outlook.
  • Creating a New Profile (when you create a new profile, you will need to re-add any email account you check including shared departmental accounts)
    • Exit Outlook and Lync
    • Choose Start | Control Panel | View by Large Icons (upper right of window) | Mail (may say Mail 32-bit)
    • Click Show Profiles
    • Click Add
    • Type the name of the profile e.g. your name and click OK
    • Enter your name and email if it doesn’t default in automatically
    • Click Next – it should auto configure
    • Click Finish
    • Back in the Mail window – Select your new profile in the "Always use this profile" dialog box and click Ok.
 

View attachment 38138
I have entered every possible password and even reset my MS password, and it just keeps popping up. I don't know what it wants! It started after I rebooted my laptop, and now my iphone is prompting me for my exchange password.

is it working now for you. let us know if the steps helped you.
 

It seems, after a single posting on the forum, about two weeks ago, the op may have solved the problem??
 

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