Windows 7 win7 64bit BSOD font caused?

Justin Allison

Active Member
Joined
Dec 2, 2012
I've pinpointed my problem as being caused by fonts in this manner: firefox forum which showed that my firefox crash was probably because of a font issue. Then, trying to follow their directions to re-install fonts and BSOD every time. In fact, I cannot even open the fonts folder without getting a BSOD every time. Right now Chrome is my only browser choice (which I do not really like). I've got to get this thing fixed - ideas?

Everytime I try to access the fonts folder I get a BSOD. Glad to provide more info if you'll tell me what you want/need.

-Justin

[h=3]RAMMon v1.0 Build: 1007 built with SysInfo v1.0 Build: 1028
PassMark (R) Software - www.passmark.com[/h]Memory Summary For THEALLISONS-PC

Number of Memory Devices: 2 Total Physical Memory: 8045 MB (8192 MB) Total Available Physical Memory: 5523 MB Memory Load: 31%
ItemSlot #1Slot #2Slot #3Slot #4
Ram Type Not Populated Not Populated DDR3 DDR3
Standard Name DDR3-1600 DDR3-1600
Module Name PC3-12800 PC3-12800
Memory Capacity (MB) 4096 4096
Bus Clockspeed (Mhz) 800.00 800.00
Jedec Manufacture Name G Skill Intl G Skill Intl
Search Amazon.com Search! Search!
SPD Revision 1.1 1.1
Registered No No
ECC No No
DIMM Slot # 3 4
Manufactured Year 0 Year 0
Module Part # F3-12800CL9-4GBXL F3-12800CL9-4GBXL
Module Revision 0x0 0x0
Module Serial # 0x0 0x0
Module Manufacturing Location 0 0
# of Row Addressing Bits 15 15
# of Column Addressing Bits 10 10
# of Banks 8 8
# of Ranks 2 2
Device Width in Bits 8 8
Bus Width in Bits 64 64
Module Voltage 1.5V 1.5V
CAS Latencies Supported 6 7 8 9 10 11 6 7 8 9 10 11
Timings @ Max Frequency 11-11-11-28 11-11-11-28
Minimum Clock Cycle Time, tCK (ns) 1.250 1.250
Minimum CAS Latency Time, tAA (ns) 13.125 13.125
Minimum RAS to CAS Delay, tRCD (ns) 13.125 13.125
Minimum Row Precharge Time, tRP (ns) 13.125 13.125
Minimum Active to Precharge Time, tRAS (ns) 35.000 35.000
Minimum Row Active to Row Active Delay, tRRD (ns) 6.000 6.000
Minimum Auto-Refresh to Active/Auto-Refresh Time, tRC (ns) 48.125 48.125
Minimum Auto-Refresh to Active/Auto-Refresh Command Period, tRFC (ns) 160.000 160.000
DDR3 Specific SPD Attributes
Write Recovery Time, tWR (ns) 15.000 15.000
Internal Write to Read Command Delay, tWTR (ns) 7.500 7.500
Internal Read to Precharge Command Delay, tRTP (ns) 7.500 7.500
Minimum Four Activate Window Delay, tFAW (ns) 30.000 30.000
RZQ / 6 Supported Yes Yes
RZQ / 7 Supported Yes Yes
DLL-Off Mode Supported Yes Yes
Maximum Operating Temperature (C) 95 95
Refresh Rate at Extended Operating Temperature Range 1X 1X
Auto-self Refresh Supported Yes Yes
On-die Thermal Sensor Readout Supported No No
Partial Array Self Refresh Supported No No
Thermal Sensor Present No No
Non-standard SDRAM Type Standard Monolithic Standard Monolithic
Module Type UDIMM UDIMM
Module Height (mm) 30 30
Module Thickness (front), (mm) 2 2
Module Thickness (back), (mm) 2 2
Module Width (mm) 133.5 133.5
Reference Raw Card Used Raw Card B Rev. 0 Raw Card B Rev. 0
DRAM Manufacture ID 1229 1229
# of DRAM Rows 0 0
# of Registers 0 0
Register Manufacturer
Register Type
Register Revision 0 0
XMP Attributes
XMP Revision 1.2 1.2
Enthusiast / Certified Profile
Module voltage 1.50V 1.50V
Clock speed (Mhz) 800.00 800.00
Minimum clock cycle time, tCK (ns) 1.250 1.250
Supported CAS latencies 9 9
Minimum CAS latency time, tAA (ns) 11.000 11.000
Minimum RAS to CAS delay time, tRCD (ns) 11.000 11.000
Minimum row precharge time, tRP (ns) 11.000 11.000
Minimum active to precharge time, tRAS (ns) 30.000 30.000
Supported timing at highest clock speed 9-9-9-24 9-9-9-24
Minimum Row Active to Row Active Delay, tRRD (ns) 6.000 6.000
Minimum Active to Auto-Refresh Delay, tRC (ns) 49.000 49.000
Minimum Recovery Delay, tRFC (ns) 162.500 162.500
Minimum Write Recovery time, tWR (ns) 15.000 15.000
Minimum Write to Read CMD Delay, tWTR (ns) 7.500 7.500
Minimum Read to Pre-charge CMD Delay, tRTP (ns) 7.500 7.500
Minimum Four Activate Window Delay, tFAW (ns) 62.000 62.000
Maximum Average Periodic Refresh Interval, tREFI (us) 7.750 7.750
Write to Read CMD Turn-around Time Optimizations No adjustment No adjustment
Read to Write CMD Turn-around Time Optimizations No adjustment No adjustment
Back 2 Back CMD Turn-around Time Optimizations No adjustment No adjustment
System CMD Rate Mode 2T 2T
 

Attachments

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Last edited:
The BSOD's seem to have started suddenly on 01 Dec - what did you do to the system at that time?

Your C: drive is overfull, having less than 9% free space. Windows uses the free space to do background tasks. It's suggested that you maintain 15% free space on all drives as a general rule. Please free up the extra space on your drive.

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.

The memory dumps listed in the WER section of MSINFO32 tend to blame EtronXHCI.sys - which seems to be your USB 3.0 drivers. Please download and install a fresh copy of these from the manufacturer's website.

Please un-install Gigabyte's EasyTune6 (ET6) and EasySaver as it's known to cause BSOD's on some Win7 systems.
Please un-install the Apple Charger utility also - as it's known to cause BSOD's in some Win7 systems.

Please update/remove these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

GVTDrv64.sys Tue Sep 5 03:10:02 2006 (44FD22CA)
Gigabyte Easy Tune 6 driver (known BSOD issues w/Win7)
http://www.carrona.org/drivers/driver.php?id=GVTDrv64.sys

lmimirr.sys Tue Apr 10 18:32:45 2007 (461C108D)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys

RaInfo.sys Fri Jan 4 13:57:14 2008 (477E818A)
LogMeIn/RemotelyAnywhere Kernel Information Provider
http://www.carrona.org/drivers/driver.php?id=RaInfo.sys

LMIRfsDriver.sys Mon Jul 14 12:26:56 2008 (487B7E50)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys

hamachi.sys Thu Feb 19 05:36:41 2009 (499D3639)
LogMeIn Hamachi Virtual network interface driver
http://www.carrona.org/drivers/driver.php?id=hamachi.sys

gdrv.sys Thu Mar 12 23:22:29 2009 (49B9D175)
Gigabyte Easy Saver - mobo power utility driver
http://www.carrona.org/drivers/driver.php?id=gdrv.sys

AppleCharger.sys Mon Jan 10 04:57:29 2011 (4D2AD809)
GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br]May cause BSOD on Win7 systems - uninstall to test
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sun Dec  2 16:20:16.472 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120212-45349-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:01:08.799[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+1943d )[/B]
BugCheck [B]19, {20, fffff900c1fdf000, fffff900c1fdf8c0, 258c0000}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffff900c1fdf000, The pool entry we were looking for within the page.
Arg3: fffff900c1fdf8c0, The next pool entry.
Arg4: 00000000258c0000, (reserved)
BUGCHECK_STR:  0x19_20
PROCESS_NAME: [B]csrss.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x19_20_win32k+1943d[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3292[/B]
  BIOS Version                  F10
  BIOS Release Date             03/20/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z68XP-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Dec  2 16:17:50.156 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120212-40201-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:10:05.109[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+1943d )[/B]
BugCheck [B]19, {20, fffff900c20b4000, fffff900c20b48c0, 258c0000}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffff900c20b4000, The pool entry we were looking for within the page.
Arg3: fffff900c20b48c0, The next pool entry.
Arg4: 00000000258c0000, (reserved)
BUGCHECK_STR:  0x19_20
PROCESS_NAME: [B]csrss.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x19_20_win32k+1943d[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3292[/B]
  BIOS Version                  F10
  BIOS Release Date             03/20/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z68XP-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Dec  2 13:56:33.812 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120212-44179-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 5:37:21.764[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+223b4 )[/B]
BugCheck [B]50, {fffff900c2096000, 1, fffff960000423b4, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff900c2096000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff960000423b4, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]csrss.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x50_win32k+223b4[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3292[/B]
  BIOS Version                  F10
  BIOS Release Date             03/20/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z68XP-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Dec  2 08:14:20.475 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120212-53617-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 16:41:45.427[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+223b4 )[/B]
BugCheck [B]50, {fffff900c464f000, 1, fffff960000723b4, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff900c464f000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff960000723b4, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]csrss.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x50_win32k+223b4[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3292[/B]
  BIOS Version                  F10
  BIOS Release Date             03/20/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z68XP-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  1 15:31:14.038 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120112-46191-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 1:31:30.365[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+223b4 )[/B]
BugCheck [B]50, {fffff900c3d10000, 1, fffff960000a23b4, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff900c3d10000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff960000a23b4, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]csrss.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x50_win32k+223b4[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3292[/B]
  BIOS Version                  F10
  BIOS Release Date             03/20/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z68XP-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  1 13:52:59.127 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120112-50216-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:34:08.454[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+b4905 )[/B]
BugCheck [B]1A, {5100, fffff6fc8060f820, 3, 8b800001a9e4a863}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000005100, The subtype of the bugcheck.
Arg2: fffff6fc8060f820
Arg3: 0000000000000003
Arg4: 8b800001a9e4a863
BUGCHECK_STR:  0x1a_5100
PROCESS_NAME: [B]dwm.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_5100_win32k+b4905[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3292[/B]
  BIOS Version                  F10
  BIOS Release Date             03/20/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z68XP-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  1 10:47:18.240 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120112-41090-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:04:10.177[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+854d3 )[/B]
BugCheck [B]3B, {c0000005, fffff800034ae6b0, fffff8800816f0c0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800034ae6b0, Address of the instruction which caused the bugcheck
Arg3: fffff8800816f0c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]DisplayFusion.[/B]
FAILURE_BUCKET_ID: [B]X64_0x3B_win32k+854d3[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3292[/B]
  BIOS Version                  F8
  BIOS Release Date             10/11/2011
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z68XP-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  1 10:36:25.331 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120112-43337-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 1:23:51.267[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+223b4 )[/B]
BugCheck [B]50, {fffff900c21e6000, 1, fffff960000c23b4, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff900c21e6000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff960000c23b4, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]csrss.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x50_win32k+223b4[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3292[/B]
  BIOS Version                  F8
  BIOS Release Date             10/11/2011
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z68XP-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sun Dec  2 16:20:16.472 2012 (UTC - 5:00)**************************
[COLOR=RED][B]lmimirr.sys                 Tue Apr 10 18:32:45 2007 (461C108D)[/B][/COLOR]
[COLOR=RED][B]RaInfo.sys                  Fri Jan  4 13:57:14 2008 (477E818A)[/B][/COLOR]
[COLOR=RED][B]LMIRfsDriver.sys            Mon Jul 14 12:26:56 2008 (487B7E50)[/B][/COLOR]
[COLOR=RED][B]hamachi.sys                 Thu Feb 19 05:36:41 2009 (499D3639)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
hcw89.sys                   Fri Jun 11 11:51:19 2010 (4C125B77)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
[COLOR=RED][B]AppleCharger.sys            Mon Jan 10 04:57:29 2011 (4D2AD809)[/B][/COLOR]
speedfan.sys                Fri Mar 18 12:08:46 2011 (4D83838E)
nvBridge.kmd                Tue May  3 00:40:33 2011 (4DBF8741)
LHidFilt.Sys                Fri Sep  2 02:23:09 2011 (4E60764D)
LMouFilt.Sys                Fri Sep  2 02:23:15 2011 (4E607653)
IntcDAud.sys                Tue Dec  6 06:23:07 2011 (4EDDFB1B)
RTKVHD64.sys                Tue Jan 17 06:14:33 2012 (4F155819)
truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
nvlddmkm.sys                Tue Mar  6 15:31:11 2012 (4F56740F)
Rt64win7.sys                Fri Mar 16 09:01:36 2012 (4F6339B0)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
EtronXHCI.sys               Fri Jul 20 03:15:46 2012 (500905A2)
EtronHub3.sys               Fri Jul 20 03:15:52 2012 (500905A8)
idisplayminiport.sys        Fri Aug 31 10:50:49 2012 (5040CF49)
igdkmd64.sys                Wed Sep 26 15:49:04 2012 (50635C30)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Dec  2 08:14:20.475 2012 (UTC - 5:00)**************************
[COLOR=RED][B]GVTDrv64.sys                Tue Sep  5 03:10:02 2006 (44FD22CA)[/B][/COLOR]
[COLOR=RED][B]gdrv.sys                    Thu Mar 12 23:22:29 2009 (49B9D175)[/B][/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  1 13:52:59.127 2012 (UTC - 5:00)**************************
DrvAgent64.SYS              Mon Dec 14 05:23:26 2009 (4B26121E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  1 10:36:25.331 2012 (UTC - 5:00)**************************
ksaud.sys                   Thu Apr  8 23:53:59 2010 (4BBEA4D7)
[/font]
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys
http://www.carrona.org/drivers/driver.php?id=RaInfo.sys
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys
http://www.carrona.org/drivers/driver.php?id=hamachi.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=hcw89.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
idisplayminiport.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=GVTDrv64.sys
http://www.carrona.org/drivers/driver.php?id=gdrv.sys
http://www.carrona.org/drivers/driver.php?id=DrvAgent64.SYS
http://www.carrona.org/drivers/driver.php?id=ksaud.sys
 
The BSOD's seem to have started suddenly on 01 Dec - what did you do to the system at that time?

I came home and found the computer wanting to install windows updates. I did, and got a BSOD with a reboot with BIOS telling me the system wasn't booting because of improper voltages due to overclocking... but I didn't overclock (that I recall).
 
I worked on the drivers, etc. Most of them were already up to date.

I'm telling you everything works fine except for in 2 situations.
2012-12-03 17.52.42.jpg
#1 Anytime I click on the windows fonts folder, it BSOD's
#2 Anytime I run Firefox, it BSOD's
Firefox forums point toward a font issue. I tend to agree, since I get the font crash problem mentioned above. I included another dump...:)

I also freed up disk space, so that I have 14 of 55GB free.
 

Attachments

  • W7F_03-12-2012.zip
    2.2 MB · Views: 517
Last edited:
Here's what we do when troubleshooting BSOD's:
- first we rule out 3rd party (non-Windows) drivers. We do this with a combination of the reports and our own experience with things that cause trouble. We've started to document these things in the Driver Reference Table - but it's still under development, so it relies on our experience.

- next we rule out hardware issues. To do this there's several different procedures. First is running diagnostics, then we attempt to troubleshoot other parts by removing or swapping them with known good parts

- finally we rule out Windows. There aren't very many tests for this, so I generally suggest a full wipe of the hard drive and then a "diagnostic" reinstall of Windows (only installing enough stuff to get Windows running properly).

We're still on the 3rd party drivers now, so please bear with us.
This memory dump shows that the older LogMeIn and Hamachi drivers are still on your system. Please uninstall them.
Also still installed is the AppleCharger software (Gigabyte On/Off software). Please uninstall that as it's known to cause BSOD's in some Win7 systems.

Finally, I've recently noticed an upturn in the number of problems with phone apps on PC's. You might want to uninstall your idisplayminiport.sys driver from Shape Services (? iDisplay from here: https://itunes.apple.com/us/app/idisplay/id363500805?mt=8 ) to test and see if that's causing a problem

Once that's done, should the BSOD's continue (and not show any more 3rd party drivers), please try these free diagnostics: Hardware Diagnostics

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

lmimirr.sys Tue Apr 10 18:32:45 2007 (461C108D)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys

RaInfo.sys Fri Jan 4 13:57:14 2008 (477E818A)
LogMeIn/RemotelyAnywhere Kernel Information Provider
http://www.carrona.org/drivers/driver.php?id=RaInfo.sys

LMIRfsDriver.sys Mon Jul 14 12:26:56 2008 (487B7E50)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys

hamachi.sys Thu Feb 19 05:36:41 2009 (499D3639)
LogMeIn Hamachi Virtual network interface driver
http://www.carrona.org/drivers/driver.php?id=hamachi.sys

AppleCharger.sys Mon Jan 10 04:57:29 2011 (4D2AD809)
GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br]May cause BSOD on Win7 systems - uninstall to test
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys


Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Mon Dec  3 17:08:59.404 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120312-42479-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]1 days 0:47:43.357[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+1943d )[/B]
BugCheck [B]19, {20, fffff900c2ce2000, fffff900c2ce28c0, 258c0000}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffff900c2ce2000, The pool entry we were looking for within the page.
Arg3: fffff900c2ce28c0, The next pool entry.
Arg4: 00000000258c0000, (reserved)
BUGCHECK_STR:  0x19_20
PROCESS_NAME: [B]csrss.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x19_20_win32k+1943d[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3292[/B]
  BIOS Version                  F10
  BIOS Release Date             03/20/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z68XP-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Mon Dec  3 17:08:59.404 2012 (UTC - 5:00)**************************
[COLOR=RED][B]lmimirr.sys                 Tue Apr 10 18:32:45 2007 (461C108D)[/B][/COLOR]
[COLOR=RED][B]RaInfo.sys                  Fri Jan  4 13:57:14 2008 (477E818A)[/B][/COLOR]
[COLOR=RED][B]LMIRfsDriver.sys            Mon Jul 14 12:26:56 2008 (487B7E50)[/B][/COLOR]
[COLOR=RED][B]hamachi.sys                 Thu Feb 19 05:36:41 2009 (499D3639)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
hcw89.sys                   Fri Jun 11 11:51:19 2010 (4C125B77)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
[COLOR=RED][B]AppleCharger.sys            Mon Jan 10 04:57:29 2011 (4D2AD809)[/B][/COLOR]
speedfan.sys                Fri Mar 18 12:08:46 2011 (4D83838E)
nvBridge.kmd                Tue May  3 00:40:33 2011 (4DBF8741)
LHidFilt.Sys                Fri Sep  2 02:23:09 2011 (4E60764D)
LMouFilt.Sys                Fri Sep  2 02:23:15 2011 (4E607653)
IntcDAud.sys                Tue Dec  6 06:23:07 2011 (4EDDFB1B)
RTKVHD64.sys                Tue Jan 17 06:14:33 2012 (4F155819)
truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
nvlddmkm.sys                Tue Mar  6 15:31:11 2012 (4F56740F)
Rt64win7.sys                Fri Mar 16 09:01:36 2012 (4F6339B0)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
EtronXHCI.sys               Fri Jul 20 03:15:46 2012 (500905A2)
EtronHub3.sys               Fri Jul 20 03:15:52 2012 (500905A8)
idisplayminiport.sys        Fri Aug 31 10:50:49 2012 (5040CF49)
igdkmd64.sys                Wed Sep 26 15:49:04 2012 (50635C30)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys
http://www.carrona.org/drivers/driver.php?id=RaInfo.sys
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys
http://www.carrona.org/drivers/driver.php?id=hamachi.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=hcw89.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
idisplayminiport.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
 
Last edited:
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