Rustywolf

New Member
Joined
May 23, 2011
Messages
2
Hey,

I was using my laptop like normal the other night when i tripped over the cord and pulled the power out (i have no battery since i cant afford a new one and it stopped working out of warranty). THis isnt the first time it had been shut off unexpectantly, so i wasnt too worried. But when i tried to reboot it, it would wait for a minute or two then just restart. At first, it didnt give me a bluescreen, but after my first safe mode boot, i think it started giving me bluescreens.

When i tried booting up in safe mode, it would load up until /DRIVERS/AtiPcie.sys then freeze and restart. I have Wubi installed aswell, and when i try to run that it tells me that windows had crashed and that i should boot that first.

I was unable to find my toshiba recovery CD's, so i burnt one using the win7 32bit iso off of neosmart.net. all that happens is that it says 'windows is loading files' and then it goes to a black screen with a mouse on it.

I used the wubi install to boot off a different partition (the partition with toshiba's default recovery cd) and the same thing happened.

I ned the laptop fixed ASAP because i have exams soon and my notes are on my computer, and i really dont want to send it in to get repaired as that will take too long.

Im running a Toshiba Satellite L500D with 4GB ram, 2.2GHz processor, an ATI graphics card (i forget which) and windows 7 32bit home.

Please Help.

-Rusty
 

Solution
It sounds like you're experiencing a frustrating situation with your Toshiba Satellite L500D laptop after an unexpected shutdown. The issues you described, such as the constant restarts, freezing in safe mode at /DRIVERS/AtiPcie.sys, and the inability to boot successfully even from a recovery CD, indicate some potential system corruption or hardware problem. Here's a step-by-step guide to troubleshoot and hopefully resolve the issues with your laptop: 1. Check Hardware Connections: - Ensure that all hardware components (RAM, hard drive, graphics card) are properly seated and connected. The sudden shutdown could have caused a loose connection. 2. Boot in Safe Mode: - If you can, try booting into Safe Mode with Networking...
It sounds like you're experiencing a frustrating situation with your Toshiba Satellite L500D laptop after an unexpected shutdown. The issues you described, such as the constant restarts, freezing in safe mode at /DRIVERS/AtiPcie.sys, and the inability to boot successfully even from a recovery CD, indicate some potential system corruption or hardware problem. Here's a step-by-step guide to troubleshoot and hopefully resolve the issues with your laptop: 1. Check Hardware Connections: - Ensure that all hardware components (RAM, hard drive, graphics card) are properly seated and connected. The sudden shutdown could have caused a loose connection. 2. Boot in Safe Mode: - If you can, try booting into Safe Mode with Networking. This mode loads only essential drivers and might help you access your files. - To enter Safe Mode, restart the laptop and continuously press the F8 key until the Advanced Boot Options menu appears. From there, select Safe Mode with Networking. 3. Check for System Restore Points: - In Safe Mode, you can try using System Restore to revert your system to a point before the issue occurred. - Search for System Restore in the Start Menu and follow the on-screen instructions. 4. Run Windows Startup Repair: - If you have a Windows installation disc or USB, you can try running the Startup Repair tool. - Boot from the Windows installation media, select Repair your computer, and then choose Startup Repair. 5. Check and Repair Disk Errors: - From the Command Prompt in the recovery environment, run the chkdsk command to check and repair disk errors. - In the Command Prompt, type chkdsk C: /f /r and press Enter. Replace C: with the appropriate drive letter if your Windows installation is on a different drive. 6. Update Graphics Card Drivers: - If the issue is related to the ATI graphics card driver (AtiPcie.sys), try booting into Safe Mode and updating the graphics card driver. 7. Backup Important Files: - If you can't boot into Windows, consider booting from a live Linux USB drive to access and backup your important files before proceeding with further troubleshooting. If these steps do not resolve the issue, there might be a deeper problem with the hardware or Windows installation that requires more advanced diagnostics. Given your urgent need for the laptop, you may need to consult with a professional technician to expedite the repair process.
 

Solution
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