It seems like you're encountering an issue with your Asus laptop where headphones are not being detected when plugged in while the PC is on, but they work fine when plugged in while the laptop is off. This could be due to various reasons, including driver issues, settings configurations, or hardware problems. Here are some steps you can take to troubleshoot and potentially resolve this issue:
Troubleshooting Steps:
- Check Default Playback Device:
- Right-click on the volume icon in the system tray and select "Playback Devices."
- Ensure that the headphones are set as the default playback device when they are connected.
[]Update Audio Drivers:
- Try updating the audio drivers to the latest...