Windows 10 Window 10 update has caused windows to not recognize one of two printers and I have to reboot computer to receive and send messages in Outlook

Doug Foord

New Member
Joined
May 23, 2020
Messages
2
My PC in running a 64 bit operating system with a 64 based processor. I am running Windows 10 1909 version. I have been having an issue with Outlook 2019 in that i need to reboot computer to get new emails? In addition, since the last update I am having an issue with my printers. I have an HP Officejet Pro 8620 that I normally use for scanning and a Brother HL 3140CW laser printer I use for printing. Since the last update my PC will only recognize one printer and if it is the HP Windows will not convert to PDF?



How to I get both printers to operate as they did before the update?

In both cases I have uninstalled the printers and reinstalled several times doing a restart and shutdown and start of the PC each time.



I do I get to receive and send in Outlook without reboot as it did before update?

I have uninstalled and reinstalled several times doing a restart and shutdown and start of the PC each time.
 


Solution
Have you downloaded new W10 drives from the HP and Brother sites?
If you leave out/remove both printers and reboot, does Outlook function then and keeps it functioning?
Is internet working when Outlook refuges to send/receive email, you can open webpages, download...?
How are the printers connected, wireless, bluetooth, with cable?
Did you receive error messages or are they in the log?
Have you downloaded new W10 drives from the HP and Brother sites?
If you leave out/remove both printers and reboot, does Outlook function then and keeps it functioning?
Is internet working when Outlook refuges to send/receive email, you can open webpages, download...?
How are the printers connected, wireless, bluetooth, with cable?
Did you receive error messages or are they in the log?
 


Solution
Back
Top