windows 10 forgotten log in password

Discussion in 'Windows 10 Help and Support' started by emma holmes, Mar 22, 2016.

  1. emma holmes

    emma holmes New Member

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    yesterday i bought a tablet that has windows 10 on it and i have forgotten my password already so i cant even get into the main screen, i have plugged a keyboard into it and pressed shift and restart and gone onto just remove my files but on the page it doent work it wont let me click anything so i cant reset anything that way and i also have tried to a password thing on my flash drive and it asks me to enter new password and then it says error occurs whilst using password reset wizard
    so basically im screwed what should i do xx
     
  2. Edwin009

    Edwin009 Member

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    Hello Emma,

    When you first set the password, do you remember setting up an account with Microsoft? If yes, you can still reset the password by going to Microsoft site. If it was not a Microsoft account and need assistance to reset the device, please let me know the name and model of the device.

    Regards,
    Edwin S |Tech Support Team
    Free SharePoint Hosting
     
  3. Neemobeer

    Neemobeer Windows Forum Team
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    If it's a Microsoft account you can reset it online. If it's a local account you can use Hiren's disc to remove the password
     

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