Nomad of Norad

Extraordinary Member
Joined
Jan 9, 2009
Messages
209
Okay, yesterday Windows updated my machine to version 17763.437, and after that I have had an issue where it will suddenly lock up the entire machine and go to a loud electronic-buzzing noise from the speakers, forcing me to hit the Reset button on my case. When it did this yesterday, I figured it was a video driver issue, so I downloaded and installed the latest official driver from nVidia, but today it did it again.

In both instances, I was in Second Life on the Firestorm viewer, in a music club, listening to the streaming music, and it happened within a few moments of me being there. I have been extensively in Firestorm the rest of last night, though in much less involving locations than in a music club. (The in world music clubs tend to have a LOT of visual stuff going on, like lights whirling around, and moving graphics all over the place.) Bear in mind, it has NEVER done this crash until after yesterday's Windows update, and I have gone to that exact same club for YEARS several times a week without anything remotely like this happening. I honestly don't know if its something strictly related to the streaming audio (it is literally just playing an Internet radio station), or something in the graphics-intensive activities on screen there, but again, it has ONLY BEEN doing this since the new update of Windows, so I'm guessing its a fouled up driver issue somewhere.

Where should I be looking? Is there a diagnostics program I can try running to narrow this down?
 


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Solution
Thank you,

I can see from the errors that you had a memory leak although it doesn't mention with what plus a lot of telemetry errors.

Try running these scans:

File scans
Open an 'admin command prompt'. Type:
sfc /scannow
press enter and await results

In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).

If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.

See if you have any dump files using the address Mike gave above or use the app found the thread sticky on how to post about bsod's...
Nobody ever wants to think it could be PSU failure but, sadly, thats been the bane of a lot of systems for a long time. Consider going with EVGA (not an endorsement), but they usually do stand by their products and have a good warranty system and support team. Good on you to break out the test kit on that thing.. that would definitely explain the whole system going into a death spiral. Also may I recommend:

 


Okay, Thursday I updated my machine to Win10 version 1903, and haven't had a freeze-hang since. I've been to three different music-club events in SL (which were pretty much guaran-dang-teed to bring a hang to BZZZZZZZZZZ!!) and got all the way through the entire event and beyond all three times. I think I can safely say the hang is history.

edit: And then, not too long after I posted the above, it hangs again. 0o This time, I'm simply looking at some text document in Google Drive, and I'm in a voice-chat conversation in one of the opensim worlds. (OpenSim is an open-source reverse-engineered workalike of SL.)
 


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