Windows 10 refuses to boot up after reset failed

Discussion in 'Windows 10 Help and Support' started by snivell, Dec 6, 2015.

  1. snivell

    snivell New Member

    Joined:
    Dec 6, 2015
    Messages:
    2
    Likes Received:
    0
    I was trying to reset my computer which is running Windows 10 but about half way through the reset it said something like it failed to reset and then just turned off. When I turned it back on I tried to boot it from the "choose an operating system" boot menu as always, but once I chose Windows boot manager it just keeps returning me to the boot selection screen. Please help. Thanks.
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    Could you expand some on your exact configuration before trying the Reset? Was it an upgrade install and from what? Is this a system where you have access to the Hard drive? Do you have any other bootable media, like a recovery drive?

    Why were you resetting?
     
  3. snivell

    snivell New Member

    Joined:
    Dec 6, 2015
    Messages:
    2
    Likes Received:
    0
    I'm an admin on the computer and I was trying to reset just to make it like new again. I also don't have a backup.
     
  4. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    So your system is new and it came with Windows 10 installed. Were you using the Windows 10 Reset or the OEM version of a Factory Restore? You may have some key combination during boot to access a Restore option or select boot options.
     

Share This Page

Loading...