hello, please i need your help.
three days ago, i was working with Opera and it blocked all of a sudden, after trials of reopenning it, i decided to uninstall it and reinstall it. however, the installation process blocked at 99% and this kept happening everytime i try to install some software. when i shut down my computer, it says :
closing two applications and restarting (in case of restart):
task host window
task host stops background tasks
task host window
task host stops background tasks
I press "shut anyway" but my laptop is never shut down( the power button is always lightning) until i force it to do so. what i observed is : when i go to the "Windows Update" option in the parameters, it kept loading and loading until it shows an error message, and i found that the last three updates of windows 11 are not installed in my computer even though the process of updating is automatic. i tried several solutions from the internet but nothing worked. what i also observed is that the problem of shutting down the computer is solved in safe mode.
there is also another problem with Office Softwares like ppt, when i open them, an error message appears saying that the application is not working fine and i press on the "fix" button, but only after less than 5 min the application shut down without and i lose all my work.
any suggestions ?