Windows 7 audio-loop crash, black screen, NEW BSOD

Discussion in 'Windows 7 Help and Support' started by Starfox27, Oct 25, 2014.

  1. Starfox27

    Starfox27 Active Member

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    Hey I'm having this error while playing Civilization: Beyond Earth where my computer will just get a black screen and the audio begins to loop. The only solution is to turn off power and restart. Here's my W7F zip along with some cpu-z imgs from my previous BSOD post (and some additional ones) & my bugcheck (which is what I think should be the main issue)

    I couldn't get img for other tabs so I'll list them.
    Motherboard
    Manufacturer: Asrock
    Model: Z77 Extreme4
    Chipset: Intel; Ivy Bridge; Rev: 09
    Southbridge: Intel; Z77; Rev: 04
    LPCIO Nuvoton; NCT6776
    Bios: American Megatrends Inc
    Version: P2.50
    Date: 10/31/2012
    Graphics Interface:
    Version PCI-E, link width x8, max supported x16

    Graphics: Nvidia GeForce GTX 770
    Clocks: core 135 Mhz, memory 324 mhz
    Memory: size 2112 mbytes

    From the event viewer, I can see the bugcheck was 0x00000116 which is VIDEO_TDR_ERROR. I've had gpu driver conflicts (switched from AMD to nvidia ~1 yr ago) in the past and I've used display driver uninstaller to install new nvidia drivers/along with getting rid of AMD drivers. I think my previous post referenced a BSOD regarding drivers but it was fixed. Thanks in advance.

    https://onedrive.live.com/redir?resid=14BDB3B716A52FAF!137&authkey=!AE00bFqigu__s_w&ithint=file%2czip

    Here's the skydrive link for my bugcheck memory dump since it was too large to upload.
     

    Attached Files:

  2. Starfox27

    Starfox27 Active Member

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    As of this morning, I just had a BSOD on startup and had to do a system restore. I've uploaded the new BSOD and I believe this is related. I will now change the topic title and hope this gets moved to the other section. Thanks.

    Edit - Since the system restore pushed me back to before getting window debugger, I'm thinking this might be an issue but I'm not really sure. I had just downloaded a standalone version yesterday trying to read my previous bugcheck but I was having trouble loading symbols. Also I reverted my gpu driver to 344.11 as well.
     

    Attached Files:

    #2 Starfox27, Oct 27, 2014
    Last edited: Oct 27, 2014
  3. Starfox27

    Starfox27 Active Member

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    Can a mod please close this thread as I've moved it to the BSOD section, thank you.
     

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