Hello Beckie and welcome.
Please boot to safe mode + networking.
Look to see if there is a folder C:\Windows\Minidump
If there is, copy the files in there to any other folder. Zip the files then attach the zip to a post here.
If there isn't, type msinfo32 in the start menu then press enter. File | save on the opened screen. Zip the saved file and attach the zip to a post here.
We will have a look for you.