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I have seen this issue on the forum before, but I have yet to find a solution. Hope I'm a lucky one.
I turned on the computer this evening and it gave me the "Windows was not Shut Down Properly" message followed by the options to start in Safe Mode, or Start Normally. I started it up normally, and all looked well.
However, when I went to type in my password, nothing happened.
No response from the keyboard in any way. I tried moving it to different ports, but no luck.
Then I saw that my wife's portable hard drive was plugged in. Since my computer's BIOS is set to try and boot from any CD or USB device plugged in, I'm guessing it tried to boot from her hard drive and something went nuts.
The mouse still works, and the keyboard will work in BIOS and when messing around in Windows System Recovery Options.
Here is a list of what I have tried so far:
- I tried moving the keyboards plug to different USB ports.
- I tried restarting my computer.
- I tried Startup Repair (multiple times).
- I tried a System Restore, but 3/4 the way through it said that one of the backed up files was incomplete, and now I can't find any backups to restore from.
- I tried to use the On Screen Keyboard to get into my account. However, the On Screen Keyboard doesn't work for reasons I cannot fathom.
- I can access the Command Prompt from the System Recovery Options, and get into regedit from that, but I don't want to tamper with something that I hardly understand.
I could reinstall, but I'd rather see what options are open to me first.
I'm using Windows 7 Professional. If you need any other info, please ask.
I turned on the computer this evening and it gave me the "Windows was not Shut Down Properly" message followed by the options to start in Safe Mode, or Start Normally. I started it up normally, and all looked well.
However, when I went to type in my password, nothing happened.
No response from the keyboard in any way. I tried moving it to different ports, but no luck.
Then I saw that my wife's portable hard drive was plugged in. Since my computer's BIOS is set to try and boot from any CD or USB device plugged in, I'm guessing it tried to boot from her hard drive and something went nuts.
The mouse still works, and the keyboard will work in BIOS and when messing around in Windows System Recovery Options.
Here is a list of what I have tried so far:
- I tried moving the keyboards plug to different USB ports.
- I tried restarting my computer.
- I tried Startup Repair (multiple times).
- I tried a System Restore, but 3/4 the way through it said that one of the backed up files was incomplete, and now I can't find any backups to restore from.
- I tried to use the On Screen Keyboard to get into my account. However, the On Screen Keyboard doesn't work for reasons I cannot fathom.
- I can access the Command Prompt from the System Recovery Options, and get into regedit from that, but I don't want to tamper with something that I hardly understand.
I could reinstall, but I'd rather see what options are open to me first.
I'm using Windows 7 Professional. If you need any other info, please ask.