Windows not booting, black screen


New Member
Hello, I've been messing with my computer (Laptop) for a few hours now trying to get it to work and it just won't. It got hit on the far right of the touchpad, shut off, and now will not boot.

I figured maybe it was my hard drive just having boot problems so I created a windows 8 bootable USB and tried using bootmbr, fixboot, rebuildbcd in that order to no avail. I then reinstalled windows 8.1 and still got this problem, but now I am receiving Recovery messages stating "After multiple tries, the operating system on your PC failed to start, so it needs repaired." Error 0xc0000001.

I try running startup repair via the USB and after a minute or two of "Diagnosing your PC" I get this;
Startup Repair couldn't repair your PC.
Log file: E:/Windows/System32/Logfiles/Srt/Srttrail.txt
I retrieved this file via cmd/notepad and attached it to this post.

I'd appreciate it if anyone has any ideas that I haven't tried yet. Remember I already reinstalled windows completely and 'fixed' boot.
The only thing I can access right now is CMD via my bootable usb and the bios, safe mode is not even an option because F8 does nothing.ile

Edit: New error message...
File: \Windows\System32\winload.exe
Status: 0xc00000e9
Info: An unexpected I/O error has occured.

Right after pressing enter:
File: \boot\BCD
Status: 0xc00000e9
Info: An unexpected I/O error has occured.

I'm guessing that my hard drive is done for, but if I am able to salvage it and keep using it then I'd greatly prefer it.

I also just added a chkdsk result and it seems that "The disk does not have enough space to replace bad clusters" But the disk is 500gb..?


Last edited:


Well-Known Member
It seems to me that in your case the problem is rather hardware related.
I would run a Linux live-DVD/USB and test the disk.


Windows Forum Team
Staff member
I would also recommend running a drive fitness test. If you have access to another system you can download and stick Hiren Boot Disc on a DVD or USB and boot to that. There are a number of drive test tools including Seagate SeaTools.