Windows 7 Windows 7 Prof BSOD before shut down

[jakitan]

Hi:

I have experienced a few blue screen issues before shut down for the past few weeks. I'm attaching the bump file and please let me know if you need more information in order to help me.

 

[TorrentG]

Hey..

You must remove whatever software that these drivers belong to:

360netmon 360netmon.sys Wed Apr 28 03:34:18 2010
360SelfProtection 360SelfProtection.sys Tue Oct 19 08:31:15 2010

I can't find much information on it, but it seems to be some sort of firewall.

Not only do you have to remove it because it is causing the crashes, it is not a very good idea by any means to have 2 or more firewalls on the system (you also have ZoneAlarm.)

Enjoy.

 

[jakitan]

Thank you so much