Windows 8 - Installation problem

I have windows 7 and I tried to install Windows 8, but every time I got the message: "Windows Installer has stopped working"

Please answer how to fix this problem.


Excellent Member
Microsoft Community Contributor
You might go into a little more detail about how you are installing. Are you doing a download install over Windows 7 or do you have the Windows 8 DVD? The more info about the process and your system, the more likely someone might see a potential problem.

You might run a System File check on Windows 7 to make sure it is in good shape prior to running the upgrade. Open an Administrative command prompt and type sfc /scannow and let us know if it show anything that cannot be repaired.


Essential Member
Premium Supporter
As Saltgrass asks - Are you trying to install from Windows 7, or from an install DVD?
If the former, Have a look in the Windows 7 services (run Services.msc)
Scroll down and change the Windows installer to Automatic.
See if that works for you.


Active Member
Also check what your installing. 32 bit software? 64 bit requires a 64 bit processor. You didn't state what type of PC your using.


Essential Member
Premium Supporter
Methinks he's gone

This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.