Windows 8 Windows 8 - Installation problem

domixxx8

New Member
Joined
Jan 18, 2014
Messages
1
Hello!
I have windows 7 and I tried to install Windows 8, but every time I got the message: "Windows Installer has stopped working"

Please answer how to fix this problem.
Thanks!
 

Saltgrass

Excellent Member
Microsoft Community Contributor
Joined
Oct 16, 2009
Messages
15,155
You might go into a little more detail about how you are installing. Are you doing a download install over Windows 7 or do you have the Windows 8 DVD? The more info about the process and your system, the more likely someone might see a potential problem.

You might run a System File check on Windows 7 to make sure it is in good shape prior to running the upgrade. Open an Administrative command prompt and type sfc /scannow and let us know if it show anything that cannot be repaired.
 

davehc

Essential Member
Premium Supporter
Joined
May 1, 2008
Messages
5,554
As Saltgrass asks - Are you trying to install from Windows 7, or from an install DVD?
If the former, Have a look in the Windows 7 services (run Services.msc)
Scroll down and change the Windows installer to Automatic.
See if that works for you.
 

Robertwav1

Active Member
Joined
Sep 14, 2012
Messages
33
Also check what your installing. 32 bit software? 64 bit requires a 64 bit processor. You didn't state what type of PC your using.
 

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