Windows 8 - Installation problem

Discussion in 'Windows 8 Installation' started by domixxx8, Jan 18, 2014.

  1. domixxx8

    domixxx8 New Member

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    Hello!
    I have windows 7 and I tried to install Windows 8, but every time I got the message: "Windows Installer has stopped working"

    Please answer how to fix this problem.
    Thanks!
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    You might go into a little more detail about how you are installing. Are you doing a download install over Windows 7 or do you have the Windows 8 DVD? The more info about the process and your system, the more likely someone might see a potential problem.

    You might run a System File check on Windows 7 to make sure it is in good shape prior to running the upgrade. Open an Administrative command prompt and type sfc /scannow and let us know if it show anything that cannot be repaired.
     
  3. davehc

    davehc Microsoft MVP
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    As Saltgrass asks - Are you trying to install from Windows 7, or from an install DVD?
    If the former, Have a look in the Windows 7 services (run Services.msc)
    Scroll down and change the Windows installer to Automatic.
    See if that works for you.
     
  4. Robertwav1

    Robertwav1 Active Member

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    Also check what your installing. 32 bit software? 64 bit requires a 64 bit processor. You didn't state what type of PC your using.
     
  5. davehc

    davehc Microsoft MVP
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    Methinks he's gone
     

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