Windows 8 Media Disconnected...Help!!

Discussion in 'Windows 8 Help and Support' started by SnuggyMcTuggy, Aug 4, 2015.

  1. SnuggyMcTuggy

    SnuggyMcTuggy New Member

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    Hey guys I recently tried to update to windows 10 directly from windows 8. I installed it overnight and the next morning it said the install had failed. It then reverted back to windows 8. I thought this was no big deal, I could just try again and/or wait for when my computer says it is recommended I upgrade, but that is beside the point. After this happened, I tried to go on plug dj, among other sites, and my browser(s) all kept saying the "DNS Lookup failed." I've spent hours looking through forums trying to find a solution. Some of them have worked, but only for a short period of time or until the router is restarted. I went to cmd and typed in "ipconfig/all" and here is what came up.
    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.
    Windows IP Configuration

    Wireless LAN adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : 12-16-D8-01-45-EA
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:


    Description . . . . . . . . . . . : Qualcomm Atheros AR9485 802.11b/g/n WiFi
    Adapter
    Physical Address. . . . . . . . . : 20-16-D8-01-45-EA
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2602:304:cd91:ac20:2403:8729:8ae:ef21(Pre
    ferred)
    Temporary IPv6 Address. . . . . . : 2602:304:cd91:ac20:c840:38e5:8e59:9ced(Pr
    eferred)
    Link-local IPv6 Address . . . . . : fe80::2403:8729:8ae:ef21%13(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.219(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, August 4, 2015 10:14:57 AM
    Lease Expires . . . . . . . . . . : Wednesday, August 5, 2015 10:14:57 AM
    Default Gateway . . . . . . . . . : fe80::7ebf:b1ff:fe32:3190%13
    192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 337647320
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-4A-34-54-84-34-97-89-07-41

    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 84-34-97-89-07-41
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    I had to delete few things because the site was complaining about sneaky url's. I use at&t for my wifi if you need to know.
     
  2. Mike

    Mike Windows Forum Admin
    Staff Member Premium Supporter

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    If you are trying to get a wired connection, the one you are presumably looking for is this:

    Code:
    Ethernet adapter Ethernet:
    
    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 84-34-97-89-07-41
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    
    Can you confirm that the cat5/cat6 wire is not disconnected and is giving a green light? One way to test the consistency of the cable, without additional equipment, is to complete the circuit into different ports on your router, or between other devices, which you know will work. Also, you may want to see if a driver update is available from Realtek.

    See here: Realtek

    I'm not sure what you are trying to say here, as there aren't any sneaky URLs I'm aware of.
     
  3. ussnorway

    ussnorway Windows Forum Team
    Staff Member Premium Supporter

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    Fyi you cann't go from W8 to WX... you can (and need too) first upgrade the W8 system to a W8.1 using the free upgrade from the microsoft store then upgrade that... several patches later... to a WX
     

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