Windows 8 Supervisor password reset

Billjohn

Well-Known Member
#1
I had occasion to employ Toshiba to remove some malware from a Toshiba Satellite laptop. Some time later I needed to uninstall an Ap and discovered there was need for a Supervisor password. I am assuming the tech set that up (why?) as I had installed considerable Aps earlier without needing a password. I logged on to the Toshiba Tech chat, explained the situation and was told "So Sorry" with no help in resetting.

How can I reset the Administrator password to none required?
 


MikeHawthorne

Essential Member
Microsoft Community Contributor
#2
Hi

This seems to be a Toshiba specific issue.

Apparently they have a utility that allows them to add a second "Supervisor" password in the bios, in addition to the Administrator password.

http://forums.toshiba.com/t5/Genera...SHIBA-Supervisor-Password-Utility/ta-p/351274

http://support.toshiba.com/support/viewContentDetail?contentId=108503

There doesn't seem to be any easy way to get rid of this if you don't know what the password is.

Here's a video that shows how to do it, I'm not recommending you try this, but it's the only way that I've found so far.


Maybe someone else here knows if it's really safe to do this, or has another answer?

Mike
 


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