Windows 10 Windows blue screen every 5-15 minutes

A

AntonB

Active Member

Joined

Mar 27, 2020

• Mar 27, 2020

• #1

Hello!

I'm desperated about Windows 10. After I have made a fresh installation of Windows 10, I get after start up every 5-15 minutes a blue screen.

my desktop system:

• Mainboard - Gigabyte GA-H87-D3H. Bios Version 10
• RAM - Kingston ValueRAM DIMM Kit 8GB, DDR3-1600, CL11 (KVR16N11S8K28)
• hard disk OS - Samsung SSD 840 EVO
• hard disk for data - mirrored with Intel RAID: Seagate Barracuda 7200.14 3TB, SATA 6Gbs (ST3000DM001)
• processor - Intel Core i5-4430 (BX80646I54430)

I have added the System report with the power sheel script.

 

Attachments

• SYSTEMREPORT.zip

  159.2 KB · Views: 173

Last edited: Mar 27, 2020

Neemobeer

Cloud Security Engineer

Staff member

Joined

Jul 4, 2015

Location

Colorado

• Mar 27, 2020

• #2

I don't see any memory dumps. You'll want to make sure that is enabled and upload the dmp files once they are created.

Enabling Memory Dumps

1. Press [Windows Key + r]
2. Type control
3. Go to System
4. Select 'Advanced system settings'
5. Click Settings under 'Startup and Recovery'

Configure as follows


After the next BSOD upload the .dmp file(s) in C:\Windows\Minidump

 

A

AntonB

Active Member

Joined

Mar 27, 2020

• Mar 27, 2020

• #3

Although I configured windows startup and recovery settings exactly as you showed me in your screenshot above, the minidump folder is still empty after two BSOD.

Is this possible?

 

Attachments

• BSOD screen.jpg

  2.1 MB · Views: 218
• startup and recovery settings.GIF

  89.2 KB · Views: 218

A

AntonB

Active Member

Joined

Mar 27, 2020

• Mar 28, 2020

• #4

So, I solved the Problem.

The SSD caused the error. I updates the Firmware of the SSD to the latest Version and now it works fine with Windows 10.

Thank you for the help.

 

A

AdrianG001

Senior Member

Joined

Feb 19, 2018

• Apr 2, 2020

• #5

Open Windows File Explorer
Navigate to C:\Windows\Minidump
Zip up the contents of that folder
Upload the zip file to the Cloud (OneDrive for business, DropBox . . . etc.)
Then post a link here to the zip file, so we can take a look for you . . .