Hi Sonny,
I'm not running WD on any of my main production machines; only on my Test machines which are several versions back on v1607. I can take a look there, but can you tell us which build of v1607 you're having the problem with? For example, I'm on
v1607 b14393.969 as of yesterday. I think that's the 3-17-17 update.
Also, do you have your
WUDO enabled, and if not, make sure it's on.
WD doesn't always seem to want to update unless
WUDO is enabled (either setting should do it; but of course using the
"PCs ONLY ON MY NETWORK" will take longer to download). Of course, your Windows Update (
WU) needs to be turned on as well. I often have that turned off when I get word of a new weekly update that tends to crash W10; and then when I'm not getting regular updates a few months later, I go back and check it and
WU is turned off! I know you know about both of these and you probably already checked them; but it just takes a few minutes in settings to look at to make sure.
If you have a 2nd computer or other additional computers on your network that already have gotten the
WD update, enabling your
WUDO may help the PC in question to get it sooner!
That is of course, if you have an additional W10 machine(s) available.
I don't run
WD alone on any of my production machines due to virus/malware infections; so I use Avast, Norton, or EMSISOFT. kemical and others here
often recommend uninstallation of 3rd party AV programs when troubleshooting BSODs, Black Screens, crashes, etc. which is a useful suggestion I also employ.
I also saw a thread here this last week about someone trying to uninstall
WD to get it working again, and my understanding was that since it's part of the W10 kernel, it's not possible to uninstall it. It can be repaired as you mentioned. If someone has been able to uninstall
WD, please post a link for us to try that and see if it will work. Otherwise, you'd have to try a W10 reset or reinstallation from
Factory RECOVERY MEDIA to fix that problem.
Same with Cortana.
Once I know your W10 version/build I can go and look at one of my Test machines with a build # close to yours, and running
WD and see if it's getting updated or not.
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