Sahil Tomar
New Member
- Joined
- Nov 20, 2015
- Messages
- 3
Just bought a new laptop.Upgraded from 8.1 to 10.
BSOD problem.Help me solve I have uploaded the diagnostics.
BSOD problem.Help me solve I have uploaded the diagnostics.
📎 AI Summary:
Sahil Tomar initially sought help for a BSOD issue after upgrading from Windows 8.1 to 10, providing diagnostics files. Kemical advised on configuring dump settings and suggested waiting for a new dump file if the problem persisted. Sahil later resolved the issue by addressing McAfee compatibility problems and re-upgrading to Windows 10, with both users expressing satisfaction with the resolution.
Sahil Tomar initially sought help for a BSOD issue after upgrading from Windows 8.1 to 10, providing diagnostics files. Kemical advised on configuring dump settings and suggested waiting for a new dump file if the problem persisted. Sahil later resolved the issue by addressing McAfee compatibility problems and re-upgrading to Windows 10, with both users expressing satisfaction with the resolution.
Solution
kemical
Essential Member
- Joined
- Aug 28, 2007
- Messages
- 36,163
Hi,
I checked your zip file but no dump file is contained. Make sure your settings are set like this otherwise your os won't create them:
Open the run application.
Type sysdm.cpl in the run box and click ok.
Look across the top of the system properties box for 'Advanced' and click that.
Look for 'Startup and Recovery' near the bottom and click 'settings'.
Near the bottom you'll see a drop down menu under the heading 'write debugging information'.
In the drop down menu choose ' small memory dump (256KB)'
Under 'small dump directory' make sure it says %SystemRoot%\Minidump.
Click ok and your good to go.
You will need to bsod again before a dump file will be produced but once it does please post it up.
I checked your zip file but no dump file is contained. Make sure your settings are set like this otherwise your os won't create them:
Open the run application.
Type sysdm.cpl in the run box and click ok.
Look across the top of the system properties box for 'Advanced' and click that.
Look for 'Startup and Recovery' near the bottom and click 'settings'.
Near the bottom you'll see a drop down menu under the heading 'write debugging information'.
In the drop down menu choose ' small memory dump (256KB)'
Under 'small dump directory' make sure it says %SystemRoot%\Minidump.
Click ok and your good to go.
You will need to bsod again before a dump file will be produced but once it does please post it up.
Sahil Tomar
New Member
- Joined
- Nov 20, 2015
- Messages
- 3
I ran dell diagnostic and it was showing harddisk not installed.i went for recovery option and then pulled back.Everything started working fine.
Sahil Tomar
New Member
- Joined
- Nov 20, 2015
- Messages
- 3
Problem Solved.Mcafee Compatibility issues were there.Have to Reupgrade from win8.1 to 10.
