📎 AI Summary:
The thread discusses a recurring issue where the original poster experiences random computer freezes accompanied by loud static in the headphones, with no clear errors in event logs. A responder suggests that the problem might be related to headphone or audio drivers, recommending to reinstall drivers or check for incorrect audio device selection. Overall, the conversation focuses on troubleshooting audio hardware and driver issues as potential causes of the problem.
RedEagle

RedEagle

New Member
Joined
Dec 30, 2019
Messages
1
Thread Author #1
Hello all, I am encountering quite a serious problem with my computer

When I am in the middle of doing something on it the computer will randomly freeze and loud, high pitched static will play through the headphones. This has been going on for a while but has gotten really bad recently as it happened three time yesterday and four times already today.
I am not sure what is causing the problem, I have looked at event viewer but I havent seen any errors, only warnings of event ID 10016 if that means anything.

My computer specs are the following if this is helpful:

OS Name Microsoft Windows 10 Pro
Version 10.0.18362 Build 18362
System Type x64-based PC
Processor Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F3, 23/10/2015
Model Samsung SSD 850 EVO 250GB
Model ST1000DM003-1ER162
 

Solution
TechGust
Have you gotten a bsod when this sound happened?
If yes thats the glitchy noise if you listened to music.

That could be your headphones.
Headphone drivers.
Drivers firmware.
Tips:
1. Reinstall headphone drivers.
2. If the sound looks like 90s sounds. Then you coudl picked a wrong audio device like me how i fixed mine:
I've got razer 6.1 surround sound and if you use a device selected with your normal device.But on other things you use the razer sound device that may be the problem. If this doesn't work reply to me.
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TechGust

TechGust

New Member
Joined
May 7, 2020
Messages
16
#2
Have you gotten a bsod when this sound happened?
If yes thats the glitchy noise if you listened to music.

That could be your headphones.
Headphone drivers.
Drivers firmware.
Tips:
1. Reinstall headphone drivers.
2. If the sound looks like 90s sounds. Then you coudl picked a wrong audio device like me how i fixed mine:
I've got razer 6.1 surround sound and if you use a device selected with your normal device.But on other things you use the razer sound device that may be the problem. If this doesn't work reply to me.
 

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