📎 AI Summary:
This forum thread discusses a user experiencing unexpected game resets while playing Zeno Clash 2 on Steam, without encountering blue screens or warnings. Replies suggest checking for dump files in the Windows Minidump folder to diagnose the issue further. Overall, the community offers guidance on extracting and sharing diagnostic files to help identify potential causes.
jakeb

jakeb

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Thread Author #1
ive never had this problem before can somebody please put my mind at rest to why this has occurred?
i have a fear of playing that game now lol

many thanks guy
 

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jakeb

jakeb

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Thread Author #162
not yet but for some reason all is well for the past 2 days, fingers crossed pc stays as it is
 

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jakeb

jakeb

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Thread Author #163
lasted 4 days then just got a reset, time to do more tests then
 

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jakeb

jakeb

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Thread Author #164
just got this whilst trying to uninstall the ai charger :/
An image from 'PC resets itself whilst playing game, then updates'. A Windows error shows 'RunDLL: The specified module could not be found' in Apps & features.
 

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jakeb

jakeb

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Thread Author #166
I can’t un install the AI charger as I was being prompted with that msg
 

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kemical

kemical

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#167
I tried to find an updated version but it seems 1.3 is last one created.

So where did we get to with the testing?

If I remember correctly the only thing which wasn't done was memtest86 and trying a clean boot.

You could also try checking your HDD by using Seatools. This works for most manufacturers and tests your drive for errors.
 

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jakeb

jakeb

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Thread Author #168
still got to do the clean boot and memtest on the usb stick, ill try that seatools now, , and those 3 drivers that you sent didnt no nothing to be honest mate
didnt also get around to the asmedia 104x USB3 drivers yet,.but will look at clean booting if problems still happening this evening
 

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jakeb

jakeb

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Thread Author #169
going to use seatools in the morning then do that fresh start thing, bit confused at what to do in sea tools, what do i scan?
 

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jakeb

jakeb

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Thread Author #173
thank you guys will crack on with the short drive test first then i will post the results when thats finished,
appreciated all the help you lot.
 

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jakeb

jakeb

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Thread Author #176
isnt there other test marked down in this program to try out?
 

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nmsuk

nmsuk

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#177
You could try the long test which is more thorough, it will take awhile though. It'll completely rule out the hdd as the issue.
 

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kemical

kemical

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#178
I doubt it's the HDD anyway and think it has more to do with what your actually running software wise.
 

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jakeb

jakeb

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Thread Author #179
okay so ignore the rest of that sea tools program and get on with the clean boot
 

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kemical

kemical

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#180
Something else you could try is the driver verifier, posted about earlier, see how you go..
 

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